职位描述
Some careers have more impact than others.
If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.
HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
We are currently seeking an experienced professional to join our team in the role of Project and Programme Management - ASP CMB COO OFFSHORE TEAM - CH.
Principal responsibilities
- Influence and collaborate with stakeholders and business partners, building strong relationships to ensure consensus and influence change outcomes. Foster open and honest communication, which anticipates stakeholder expectations.
- Convert business requirements into future state processes and high-level solution designs, leveraging advanced business analysis and UX/UI design skills.
- Provide project management and consultancy services on project/ system implementation, process workflow design, and process re-engineering in Commercial Banking.
- Actively monitor the project scope and resources to meet the project schedule and budget.
- Work closely with various stakeholders including business users, operations, IT, audit, legal and compliance to ensure effective project delivery.
- Work with various businesses/ functions on project prioritization to optimize resources usage, with the responsibility to oversee the overall budget management, resources allocation and prioritization amongst all projects.
- Lead the project team in conducting comprehensive change impact and adoption assessments to ensure post-implementation business readiness.
- Proactively manage all the potential risks, issues and dependencies on projects and recommend mitigating measures if required.
- Keep abreast on latest technology/ best practices in banking industry and deliver changes to current processes with efficiency and cost improvement.
- Foster a high engagement team to deliver good quality outputs which exceed user expectations.
要求
- University graduate in related disciplines or other relevant qualifications.
- Minimum 5 years of banking experience, preferably with knowledge of business banking products and bank operations. Knowledge in lending/ payments/ digital banking will be an advantage.
- Previous experience as a project manager/business analyst in medium-to-large scale projects.
- Ability to overcome challenges, create innovative solutions and work in an agile environment
- Ability to communicate effectively and create connection with others.
- Proficiency in spoken and written English and Chinese (Cantonese & Mandarin) will be a plus.
- Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes.
- Strong knowledge and proven successful track record in UX/UI Design is desirable.
- Microsoft Power Automate RPA Developer or Blue Prism Developer will be a plus.
Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.
Due to the urgent hiring need, candidates with immediate right to work locally and no relocation need will be prioritised.
You’ll achieve more when you join HSBC.
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.