HSBC Group

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If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of RES Supplier Management Lead

Business: GCOO

Principal responsibilities

Oversee and govern the end-to-end vendor and third party process in RES. Design and operationalize, in line with global frameworks, process to ensure vendor engagements are:

• Aligned with the group control and domain strategy. 

  Aligned with the RES strategy for Workplace Experience and Operations, Design and Construction and Portfolio Management

• Structured in the most efficient way to ensure the correct contracts and suppliers are being considered and engaged for the proposed work 

  Aligned to approved budgets

• Ensure visibility of vendor performance (Key Performance Indicators) and opportunities for improvement. 

  Support vendor selection and run through the deal structure for new and existing vendor engagements

• Review tooling and governance to support end to end third party process including. 

  Drive third party management consistency and best practice across RES including across Third Party Engagement Manager (TPEM) and Third Party Risk Officer (TPRO) communities

• Define and execute clear supplier management metrics to drive consistent quality, aligned to Supplier Management Governance Framework.

• Responsible for cost management process; clear and effective control and approval process of all third party spend to enable optimization of third party providers; optimize rates without comprising service quality; continuous improvement, build out and automation of purchase order process; standardized accruals methodology globally.

• Effective management of third party operated controls relating to a number of risk types. 

  Meetings, data and reporting are recorded and communicated clearly. 

  Ensure risks and Issues are mitigated and escalations are managed in line with the risk framework. 

  Ensuring all risk management responsibilities are actioned, tracked, monitored and reported upon in line with policy.

• Keep up to date with internal and external best practice using that know how to drive increased value. 

  Provide professional trusted advice relating to vendor and third party management. 

  Ensure delivery targets are embedded and tracked. 

  Build a community and be a key influencer to ensure global consistency across teams that are involved in third party and vendor processes across RES

• Manage the team members in function and influence third party management across the bank. 

  Provide guidance, personal challenge and growth to support employee development and retention where required

• Deep and detailed knowledge of Real Estate Services, contract and commercial administration developed in the Global context
• Knowledge in Real Estate, specifically Portfolio Management, Transactions and Strategy contracts

• Professionally qualified to Degree level. 

  Ability to develop trusted adviser status in relation to Real Estate function Supplier Management

• Ability to understand the Real Estate function strategy, outcomes and be able to translate effectively into operational action

• Leadership in driving change through a Global organization. 

  Knowledge and understanding of the HSBC Group organization is desirable

• Strong business and commercial awareness
• Strong relationship, collaboration and networking abilities to effectively work with the vendors, other colleagues,  and departments within the bank
• Possess excellent communication skills, both verbal and written with ability to build relationships by communicating,

• influencing and negotiating effectively. 

  Proven ability to prioritise competing demands – and handle ambiguity

• Strong organisational, planning and project management skills. 

  Demonstrated commerciality on supplier management and SME areas balancing costs, customer demands, meeting high standards and CRE's requirements,

You’ll achieve more at HSBC

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”

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