Job description
Some careers open more doors than others.
If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
Real Estate Services manages HSBC’s global property portfolio of c. 22 million square feet. Our ambition is to create inclusive, digitally enabled spaces for meaningful collaboration and experiences, while ensuring safe, sustainable, and resilient operations for HSBC. Whether it is a customer entering a branch, or colleagues collaborating in an office, we help to ensure they have a positive experience.
We are currently seeking a high calibre professional to join our team as a Real Estate Services Supplier Management Lead.
Principal Responsibilities
You will partner with senior Real Estate and Procurement management, business and function-aligned Operations Directors, regional leads and cross functional stakeholders (e.g., Risk / Legal), to provide effective oversight of the vendor and third-party management lifecycle.
This is pivotal role providing leadership on the operational and commercial management of the vendors and third parties within the Real Estate Services (RES) function.
In this role you will
Leading various Real Estate Services (RES) activities included but not limited to 1) Lead a team of Supplier, Contract and Cost Management professionals. 2) Own and ensure consistency across all related vendor, third party, supplier and contract processes.3) Maintain oversight of global performance for third parties, suppliers, and contracts
Ensure third party, supplier, and contract performance metrics are met by proactively identifying performance issues and driving effective plans to mitigate issues when they arise
Support Procurement, Business and Infrastructure teams, to ensure improvements for are identified and implemented to drive performance and delivery
Support RES colleagues with vendor, third party, supplier and contract strategy and best practices for their function, business, or infrastructure team
Oversee and govern the end-to-end vendor and third-party process in RES included but not limited to 1) Aligned with the group control and domain such as Workplace Experience and Operations, Design and Construction and Portfolio Management. 2) Structured in the most efficient way to ensure the correct contracts and suppliers are being considered and engaged for the proposed work. 3) Aligned to approved budgets and 4) Ensure visibility of vendor performance (Key Performance Indicators) and opportunities for improvement
Responsible for cost management process; clear and effective control and approval process of all third party spend to enable optimization of third-party providers; optimize rates without comprising service quality; continuous improvement, build out and automation of purchase order process; standardized accruals methodology globally
Review and action opportunities for benefits realization
Requirements
To be successful you will need
Deep and detailed knowledge of Real Estate Services, contract and commercial administration, Portfolio Management, Transactions and Strategy contracts developed in the Global context
Demonstrated commerciality on supplier management and SME areas balancing costs, customer demands, meeting high standards and CRE's requirements. Ability to develop trusted adviser status in relation to Real Estate function Supplier Management
Strong business and commercial awareness and ability to understand the Real Estate function strategy, outcomes and be able to translate effectively into operational action
Strong leadership, relationship, collaboration and networking abilities to effectively work with the vendors, other colleagues, and departments within the bank
Possess excellent communication skills, both verbal and written with ability to build relationships by communicating. Strong knowledge and understanding of the HSBC Group organization is desirable influencing and negotiating effectively
Strong organizational, planning and project management skills Proven ability to prioritise competing demands – and handle ambiguity
Opening up a world of opportunity
http://www.hsbc.com/careers
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Issued by The Hongkong and Shanghai Banking Corporation Limited.