HSBC Group

Department Profile:

Some careers shine brighter than others.

Global Payment Solutions is made up of almost 10,000 people, across more than 60 countries. The business is uniquely positioned to help clients make payments across borders, across currencies and regulations, quickly and efficiently with dedicated in-country and regional support. Our expertise in this area is repeatedly recognised by the industry’s most prominent publications and associations with numerous global, regional and country awards.

We are currently seeking a high calibre professional to join our team as Sales Manager, Global Payments Solutions, Japan

Role Purpose:

Responsible for proactively managing a portfolio to meet financial targets for Corporate clients on Japan Outbound and Inbound businesses in close coordination with overseas sales colleagues as well as Relationship Management. He/she must ensure alignment with Compliance requirements, sector strategies and other broader HSBC strategies. His/her role is to position the business based on industry and market developments, coordinating with Product Management to contribute a market leading proposition for the Corporate clients.

Principal Accountabilities:

• Work in close partnership with CIB Coverage and the wider GPS sales teams to identify and develop business opportunities, jointly formulate client engagement strategy to deepen the HSBC cash management wallet share
• To maintain and enhance existing revenue streams and develop new revenue streams by adopting a needs based advisory approach to understand customer requirements and provide appropriate GPS solutions, thus maximizing commercial profitability and relationship depth.
• Build and maintain close relationships with clients proactively acting on direct customer feedback, market surveys and client engagement program
• Lead end-to-end process for delivering successful responses to client’s RFPs, in coordination with stakeholders in various countries and product groups
• To be recognized as a cash management specialist with an ability to display competent knowledge of relevant products and services within the jobholders area of responsibility.
• To act as a lead sales representative on opportunities with key clients and/or deals
• Support development, direction and delivery of strategic initiatives
• Work closely with the GPS Implementation, Integration and Client Service teams to ensure smooth transition of client mandates into realised revenues, as well as to provide ongoing coverage in response to clients’ evolving challenges and requirements
• Maintain comprehensive sales records in a timely manner to allow tracking of sales performance and sales quality
• Proactively manage the portfolio to ensure alignment with the Bank’s Risk and Control policies across Credit, Financial crime Risk and Operational Risk
• Advise relationship management teams on updates of market trends, competitors landscape, regulatory changes etc. to help anticipate and respond to emerging customer needs and opportunities

• Extensive experience of global cash management techniques, market, competitive environment, trends and regulatory environment
• Strong banking knowledge across various product families in payables, receivables, liquidity, corporate cards and connectivity solutions; with experience in managing regional and cross border mandates
• Experience in a regional treasury setup is an added advantage
• Strong communication and Interpersonal skills to connect at all seniority levels
• Self-motivated with a growth mind-set
• Ability to cope with pressure in a fast-growing and fast-moving environment
• Relationship Management of major client relationships
• Dealing with customers at senior executive level
• Fluency in both written and verbal English and Japanese