Job description
Some careers have more impact than others.
If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.
HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
We are currently seeking an experienced professional to join our team in the role of Senior Consultant Specialist
The Lead Consultant Specialist / Technical Design Lead job is accountable as the technical leader with design and development experience within Technology. They enable the team to design, develop and deliver the products and services, and continually help the team to improve technically – to create stories and manage the flow of the backlog, optimise levels of automation across the team’s activities, and act as a coach to the development teams and corresponding business stakeholders.
This role will carry out some or all of the following activities:
Principal responsibilities
Responsible and Accountable for Planview EA product EIM with deep understanding about Application Instance, EUC, Technology Reference Model, Technology Approval Process etc.
Lead and develop HSBC customized features in EIM with high quality delivery.
Maintain and update the EIM data via backend batch job and manual process.
Should possess excellent knowledge in migration of EIM to ServiceNow. Migration using ETL process is a plus.
Should be able to take responsibility for troubleshooting for user queries related to EIM
Ensure the level of automation is continuously improved that reduces the need for human intervention in EIM data load process.
Work with the Vendor, Product Owner, Solution & Platform Architects to identify changes required, create & agree necessary stories.
Understand Risk & Controls framework and take accountability for the compliance of the services and products that the team owns against regulatory requirements and controls objectives.
Should be able to collaborate with global vendor for efficient troubleshooting
Should be able to work in global team environments with time adjustments to other time zones.
Should be able to work in 24*7 support model when business demands.
Requirements
To be successful in this role, you should meet the following requirements:
Overall 20 years of experience in IT engineering area, with at least 5 years of strong experience in Planvew EA product.
Strong knowledge of Application Instance, EUC, Technology Reference Model, Technology Approval Process etc.
Excellent knowledge on Architecture and Design of Planview EA product and well versed with ETL process.
Advanced Proficiency with Java, Javascript, TQL, SQL, PL/SQL, Python, APIs is essential.
Strong knowledge on ITIL, ITSM and Configuration Management.
Strong DevOps background
Knowledge of Jira or Confluence is must.
Knowledge in ServiceNow engineering would be a plus
Experience in ITSO role would be a plus
Experience in people manager role would be a plus
You’ll achieve more when you join HSBC.
HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”
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