Job description
If you’re looking for a career where you can make a real impression, join Global Service Center (GSC) HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
We are currently seeking an experienced professional to join our team in the role of Senior Consultant Specialist.
Working in Wholesale Technology means that you get to work with talented individuals from across the globe and your opportunities are limitless. We continually strive to provide a faster, better service, to look across and beyond our teams to collaborate, innovate and learn from each other, and we’re not afraid to challenge or learn from our mistakes.
Our values and culture underpin who we are and what we do. They form an integral part of our selection and assessment of new joiners, and are also a key driver in the recognition, remuneration and training for all of our employees.
Role purpose:
The role will require operating in the context of the global team, supporting 24-hours business.
Additionally, SRE engineer will be expected to understand the business context of Power Platform technology platform, participate in incident management.
Work closely with team leads and members of Coe team, architects and production services professionals in the wider organization.
Responsible for automating the continuous integration / continuous delivery pipeline within a DevOps Product/Service team driving a culture of continuous improvement.
Develop, configure and operate observability tooling kit including various in-house monitoring and alerting tools.
Develop and operate the configuration management and release deployment automation toolkits and integrate these with wider group IT ecosystem.
Develop and operate tools to facilitate effective operations across other disciplines of production service management.
Ensure compliance with all relevant internal control standards and external regulatory requirements.
Maintain up-to-date understanding of the business practices and system capabilities.
Requirements
Have technical knowledge and skills in Azure and power platform or relevant Low Code/ No Code experience.
Be able to work in a larger team, understand priorities of others, managing conflicts while ensuring that production standards are not compromised.
Project management, change management and time management skills, excellent knowledge of project life cycle.
Excellent communication and presentation skills
Fluent in written and spoken English.
A highly-motivated individual with positive and proactive attitude;
A fast learner with effective planning, organizational, analytical and problem-solving skills.
Proactive, possess an outgoing personality, self-motivated and be able to work independently and under pressure.
Willingness to work with the team/business in different time zone occasionally. What additional skills will be good to have? (List out good to have skills and certifications).
Continuously upgrading and learning various technologies / applications required for successful project delivery through continuous learning and training.
Shouldering responsibility diligently and delivering quality output within the defined schedule and service levels.
Consistently providing best approach for project execution.
Constantly work towards improving technical / application knowledge capabilities of the teams.
Continuously contribute to enhance best practices and to ensure that these are implemented within projects. Also validate that projects are following the coding and design standards and guidelines.
Continuously provide valued addition to projects.
Competences
Stakeholder Management
Effective Communication
Negotiation
Results-Oriented
Conflict Management
Due to the urgent hiring need, candidates with immediate right to work locally and no relocation need will be prioritised.
At HSBC we offer our colleagues a greater number of leave days so that they can fully enjoy their wedding, take care of the new member of the family, or grieve the loss of a family member. Our paid leave package is at the forefront in Mexico, now you have one more reason to be HSBC and proudly live a culture of well-being, balance, and care.
HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, colour, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.
Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
***Issued By HSBC Electronic Data Process Mexico Private LTD***