职位描述
Business:  Banking Operation, WPB
Open positions:  3
Role Title: Financial Services Specialist
Global Career Band:  GCB8
Location(Country/City):   China/TKH
Recruiter: Betty Liang
Why join us?
我们是银行综合部里面的面对恆生香港个人客户的银行开户部,包括经分行的个人银行开户;电子化的手机开户,为客户提供准确而快捷的基本银行账户后台服务。
The Opportunity:
1. 定期針對工作流程進行審查和改進,為客戶創造低成本、高質量的服務,並把任何的更改進行有效的傳達和溝通;
2.
保持最佳的工作效率;
3.
員工应该多方面学习以提高技能,創造良好的工作環境;
4.
通過日常工作數據,發現日常運營中的存在隱患並提供有效的建議進行解決。
What you’ll do:
1. 学习到香港恒生个人不同方式的开户流程
2. 良好的团队合作运作
What you will need to succeed in the role: 
1.大专或以上学历;
2.
英语和粤语听说读写流利;
3.
对数据有一定敏感度;
4.
良好的团队合作精神,认真仔细的工作态度,善于解决客户的问题
What additional skills will be good to have? 
1. Open-minded for communication and learning
2. Accountability for performance
Please refer the Candidate User Guide in the below link to understand your own journey as a candidate.
https://hsbchrdirect.service-now.com/hrsp?id=kb_article&sys_id=1f9872ff1b12549021e7c9df1d4bcba3
You’ll achieve more at HSBC
HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

***Issued by HSBC Electronic Data Processing (Guangdong) Ltd. GSC China***

(* The information contained in this job description is a true and accurate reflection of the job as specified.)
要求
Business:  Banking Operation, WPB
Open positions:  3
Role Title: Financial Services Specialist
Global Career Band:  GCB8
Location(Country/City):   China/TKH
Recruiter: Betty Liang
Why join us?
我们是银行综合部里面的面对恆生香港个人客户的银行开户部,包括经分行的个人银行开户;电子化的手机开户,为客户提供准确而快捷的基本银行账户后台服务。
The Opportunity:
1. 定期針對工作流程進行審查和改進,為客戶創造低成本、高質量的服務,並把任何的更改進行有效的傳達和溝通;
2.
保持最佳的工作效率;
3.
員工应该多方面学习以提高技能,創造良好的工作環境;
4.
通過日常工作數據,發現日常運營中的存在隱患並提供有效的建議進行解決。
What you’ll do:
1. 学习到香港恒生个人不同方式的开户流程
2. 良好的团队合作运作
What you will need to succeed in the role: 
1.大专或以上学历;
2.
英语和粤语听说读写流利;
3.
对数据有一定敏感度;
4.
良好的团队合作精神,认真仔细的工作态度,善于解决客户的问题
What additional skills will be good to have? 
1. Open-minded for communication and learning
2. Accountability for performance
Please refer the Candidate User Guide in the below link to understand your own journey as a candidate.
https://hsbchrdirect.service-now.com/hrsp?id=kb_article&sys_id=1f9872ff1b12549021e7c9df1d4bcba3
You’ll achieve more at HSBC
HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

***Issued by HSBC Electronic Data Processing (Guangdong) Ltd. GSC China***

(* The information contained in this job description is a true and accurate reflection of the job as specified.)