HSBC Group

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Senior Manager, ASP WSB Process Engineering - SIMPLIFICATION - GUANGZHOU TEAM.

Principal responsibilities

• Support and implement process excellence and re-engineering agenda across all regions globally.
• Cultivate and evolve a continuous improvement culture and community emphasizing on Lean Six Sigma techniques. Implement new initiatives and ideas on cultural change and replication.
• Develop Lean Six Sigma training materials and conduct LSS Black Belt/Green Belt/Yellow Belt trainings.
• Drive and coach productivity/efficiency related LSS improvement projects.
• Lead mass communications and reporting of key performance indicators.
• Deliver transformation change in Process Engineering to achieve cost, service level and customer satisfaction through mobilization of improvement initiatives following the Lean Six Sigma approach.
• Support mobilization of Simply Better (idea generation platform).
• Foster a high engagement team to deliver good quality output exceeding user expectations.
• Lead Data Discovery Hub via conducting data analysis using MINITAB and other LSS tools.
• Ability to conduct Process Discovery and Value Stream Analysis.

Leadership & Teamwork 

• Strong stakeholder management and influencing skills.
• Ability to co-ordinate with multiple stakeholders and get necessary actions/decisions taken within desired timelines.
• Responsible to provide project status update to various project stakeholders including senior management.
• Act as trusted advisor and a partner to stakeholders to identify and ensure commercially based decisions are taken on prioritizing and optimizing the project portfolio.
• Strong analytical and problem-solving skills with experience of reporting and governance in a large programme.

• Must be Lean Six Sigma Black Belt or Master Black Belt certified.
• Minimum 10+ years of relevant exp is must.
• Hands-on experience driving Lean Six Sigma agenda in your organization/department i.e., training, coaching, data analysis.
• Should have delivered projects with medium / high complexity and scope.
• Strong change management and communication skills for training/coaching.
• Excellent inter-personal skills and analytical skills.
• Ability to work in a cross-functional, multi-cultural and location environment.
• Ability to work on multiple initiatives simultaneously.
• Skills to overcome challenges & roadblocks, create innovative solutions and work in an agile way.
• Good English written, verbal communication, negotiation and influencing skills.
• Understands how technology/process improvements adds value to the business and to the end customer.

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

Due to the urgent hiring need, candidates with immediate right to work locally and no relocation need will be prioritised.

You’ll achieve more when you join HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.