HSBC Group

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HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Senior Manager - Enterprise Risk Management - ASP OPERATIONAL RESILIENCE.

Principal responsibilities

The RR Specialist is for supporting and delivering the following minimum outcomes: 

• Provide technical advice and support to the ERM Business and Functions team ensure they understand and are aware of the control environment and assessment of risk within the country commensurate with the scale and nature of operations.
• Support the ERM Business & Functions team to explain in non-technical terms the impact of issues or events, and top and emerging risks that may require changes (for example, to controls, resources, or business operations) to remain within respective Risk Appetite. Support the ERM Business & Functions teams to ensure Risk and Control Owners have clear understanding of the effectiveness of the current control environment.
• Monitor the local external environment to get early sight of emerging risks and provide detailed guidance on controls required to mitigate against them. Build and maintain relevant cross-organisation and industry relationships.
• Deliver tailored and specific expertise enabling 1LOD to successfully deploy and operate mitigating key controls.
• Provide technical guidance to support development and completion of Enterprise Risk and Regulatory reporting obligations (e.g., RAS, Top & Emerging Risks, Risk Profile Reporting, RMM, Board reporting where relevant, etc).
• Ensure the root cause of relevant local operational risk issues and events are fully understood and correctly treated.
• Ensure any concerns with key controls and material change programmes, relevant to their area of RR specialism, are understood and escalated (i.e. within country, to region and/or global peers) as needed.
• Work in conjunction with the ERM Business & Functions team and 1LOD to escalate any matters within the RR classes when needed.
• Support ERM Business & Functions team in the development and implementation of localised Non-Financial Risk framework activity as required (e.g., Locally Significant Risks) or to meet local regulatory expectations.
• Support training and capability uplift for the ERM Business & Functions team and to the wider HSBC community to ensure robust understanding of all RR risk areas.
• Support the region/ global RR Specialist teams to leverage niche expertise and knowledge as required.
• Additional specific Country responsibilities may be added to this role profile at the direction of the CRO and the country reporting line. 

Emerging Risks & Change Oversight:

• Ensuring critical issues, events and incidents both in key controls and material change programmes are managed and understood by and escalated to appropriate governance forums for appropriate and timely resolution.
• Educating stakeholders to understand the impact of emerging risks that require changes to controls, resources, and business operations to ensure they remain within appetite.
• Ensuring that initiatives are not adversely affected as a result of poor planning, testing and approach during the delivery of significant change.

Conduct Impacts:

• Overseeing, escalating and providing guidance on the identification of conduct impacts across related to the specialist area risks ((Third Party Management, Transaction Processing, Change, Business Interruption and Incident Management, Workplace Safety, Protective Security and Change Management) and activities owned by the 1LOD, including where control weaknesses and risk events impact the delivery of good outcomes.

• Strong leader with the ability to influence at the senior levels of the organisation.
• Strong level of Resilience risk management knowledge and relevant deep experience.
• Strong level of business knowledge and experience of working in the key resilience risk specialist areas.
• Ability to communicate effectively, building strong relationships and influence senior internal and external stakeholders.
• Comprehensive knowledge of the external environment (threat, regulatory, geopolitical, competitor, technological landscapes).
• Comprehensive knowledge of the internal control environment.
• A BA or BS University Degree, plus a professional certificate in one or more RR specialist disciplines, an advantage.
• Professional qualifications (e.g., HKMA Enhanced Competency Framework on Cybersecurity, Information Systems Audit and Control Association certification or equivalent qualification from a recognised professional body) may be advantageous.

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

Due to the urgent hiring need, candidates with immediate right to work locally and no relocation need will be prioritised.

You’ll achieve more when you join HSBC.

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