HSBC Group

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Role Purpose :

• Execution: undertake investigations as directed by Regional Head of Investigations ASP, Triage team and Country Head of FCI. Conduct these investigations at pace, with discretion and in a professional manner engaging with all internal stakeholders as appropriate. Ensure all cases are formally closed with closure notes copied to all appropriate stakeholders. 
• Staffing: ensure the Investigations team is adequately staffed with the necessary levels of subject expertise, particularly in the area of sanctions, anti-money laundering, terrorism financing, anti-bribery and corruption, fraud and human trafficking.  
• Findings: ensure the findings from investigations are communicated clearly and quickly to stakeholders in country and at a regional level and are landed with the appropriate Risk Owners and that action plans are agreed and executed. 
• Escalation: ensure significant investigations and issues are escalated quickly and clearly within FCI first, and then to other stakeholders as agreed with Regional Investigations. 
• MI: produce country level MI as directed and agreed with Regional Investigations. 
• Governance: establish appropriate governance and reporting in-country so that country and regional management have clear line of sight of work underway in-country. Play an active and proactive role in the Regional Investigations Oversight Committee. 
• Proactive Country Analytics and Investigations (PCAI): establish an in-country capability to undertake PCAI on an agreed quarterly timetable under guidance from Regional Compliance. Currently it is managed by ASP FCI 
• Training and Development: design and implement a sustainable and practical training and development program for Investigations staff. 
• Feedback Loops: establish feedback loops with R&A at Region and LoBs in-country.

Major Challenges : 

• Working in a new and developing department and using new technology
• Rapidly and accurately understanding complex business structures and the potential financial crime risks inherent within them
• Developing a large body of contextual knowledge on wholesale banking sectors and the specific financial crime risks associated with them
• Constructing accurate, succinct and persuasive summaries of the financial crime risks
• Identifying and driving enhancements to the systems and business processes to drive greater operational effectiveness and increase the return on investment
• Developing and maintaining strong and productive relationships with a diverse set of team members
• Managing sensitive and therefore risky information and ensuring sound judgement in protecting it while adhering to all relevant rules and regulations.
• Often the investigation requests may pertain to large well established and publicly respected entities/individuals and preparing an independent report would be a challenge in such cases.
• Reputational risk is a subjective matter and incumbent needs to closely analyse every bit of information that is collected through research and provide his/her independent views considering the risks it may pose to the Bank.

Role Context :

The jobholder must exercise considerable autonomy in dealing with live major issues for which there is often no clear cut solution.  S/he must be able to identify the nub of the matter where conflicting evidence can mislead decision makers.  In such unclear circumstances s/he must be able to provide sound judgement and guidance.  Where matters of profound reputational risk are identified, the jobholder must alert senior management, if necessary by seeking guidance from Regional Head of FCI Major Investigations and Country Head - FCI.  The nature of the role requires close routine liaison with bank FCC/ RC staff, senior business heads and with external Governmental and non-Governmental agencies, so necessitating excellent professional relationships across internal and external agencies

Management & Leadership of Regulatory, Compliance & Operational Risk :

• Demonstrate leadership on Regulatory & Compliance matters. Maintain awareness of operational risk and minimize the likelihood of it occurring including its identification, assessment, mitigation and control, loss identification and reporting in accordance with section B.1.2 of the Group Operations FIM. 
• Jobholder is responsible for providing sound judgement and advice to management on security and reputational risks associated with doing business globally
• Jobholder is responsible for providing reporting which highlights (and might mitigate) reputational, fraud and compliance risks

Observation of Internal Controls :

• Maintain and observe HSBC internal control standards, implement and observe Group Compliance Policy, including the timely implementation of recommendations made by internal/external auditors and external regulators.  Foster a compliance culture and implement Group Compliance Policy by managing compliance risk in liaison with the Head of Group Compliance, Regional Compliance Officer, Area Compliance Officer or Local Compliance Officer, ensuring adequate compliance resources are in place and training is provided, and optimising relations with regulators.
• Jobholder works closely with FC/ Advisory staff, and is subject to all standard Compliance policies
• Jobholder is responsible for ensuring that FCI MI function meets all regulatory requirements, including compliance with the Data Protection Act, when it is passed locally.

Role Dimensions :

• To defining, securing and managing appropriate country budget
• To minimize operational costs where appropriate