HSBC Group

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Consultant Specialist

In this role, you will:

• Ensure adherence to agile methodology and all required practices are followed by the team.
• Provide Business, Product Owner and Agile team with the functional support whilst evolving the creation of user stories and managing the product backlog.
• Perform solution analysis on customer journeys and product functionality.
• Transformation skills (BA skills, Process Mapping, Data analysis and knowledge of SQL, Agile- experience with Agile Ways of Working, JIRA, Confluence)
• Cross functional Stakeholder Management (Business, IT, Data, Ops etc)
• Change management and implementation management techniques and approaches.
• Keep project documentation up to date.
• Work with stakeholders to prioritize features or requirements using techniques like MoSCoW
• Identify gaps between the current state and the desired future state.
• Conduct stakeholder meetings to clarify requirements, resolve conflicts, or provide updates.
• Work with developers to ensure the solution aligns with business requirements.
• Attend sprint planning, daily standups, sprint reviews, and retrospectives.

To be successful in this role, you should meet the following requirements:

• Minimum 6-8 years of experience working as a BA in complex project environments.
• Liaise with business stakeholders and Product Owner to define priorities and user requirements.
• Ability to analyze and interpret user requirements, user stories, scenarios and system architecture documents.
• Experience in KYC, CDD, Party Data or Customer applications/journey related projects is preferred (not a must)
• Understand API, database design and implementation, in order to suggest enhancements to the tables and attributes to support new requirements.
• Understanding of data structures in order to create data heavy user acceptance criteria.
• Excellent communication, facilitation, and interpersonal skills, with the ability to effectively engage and influence stakeholders at all levels.
• Experience working with distributed teams and managing stakeholder relationships
• Draft clear comprehensive user stories, including technical specifications.
• Ability to manage multiple pieces of functionality to ensure analysis and user stories can be completed in parallel.
• Support developers by communicating clear requirements and verifying queries that arise.
• Exposure to Agile methodology in software delivery.
• Strong technical and business oriented background in data gathering and analysis skills.
• Strong written and verbal communication skills, with a keen eye for detail.
• Experience in UAT Testing.
• Jira, Confluence, Ppt, excel

You’ll achieve more when you join HSBC.

www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by – HSDI