HSBC Group

Our purpose – Opening up a world of opportunity – explains why we exist. Here at HSBC we use our unique expertise, capabilities, breadth and perspectives to open up new kinds of opportunity for our more than 40 million customers. We’re bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.

The Mortgage Acquisitions Manager will be responsible for digital mortgage (including international) product strategy and execution.  Achieve business outcomes through end-to-end customer acquisition.  This includes, but is not limited to, delivering on marketing and acquisition initiatives in partnership cross-functional teams such as finance, risk, marketing, tech, legal, compliance, and vendors to develop customer journeys and messaging that are tailored specifically to the needs of our retail banking and wealth management customers.

As our Mortgage Acquisition Manager you will:

• Implement strategy and manage performance of the mortgage lending business, including overall responsibility for achievement of financial results and key performance indicators against planned objectives
• Oversee lead buy and media planning including performance management to ensure sound strategy.  Participate in existing to bank cross sell campaigns.  Maintain or enhance competitive advantage, improve customer experience, and drive product profitability
• Work with internal and external agencies to create mortgage flyers and presentations and e-mail marketing campaigns for COIs and Lead Generation
• Establish and gain mortgage agreement on annual marketing budget.  Ensure adherence to marketing budget
• Manage vendors including but not limited to LQ, Volley & Velocify.  Act as business lead for contract related items
• Develop timely customer newsletter ensuring that content is educational and valuable to customers
• Ensure all products and services operate in full compliance with regulatory requirements and internal operational risk control framework
• Create and maintain departmental policy and procedures.
  

For this role, HSBC targets a pay range between $77,100.00 and $115,600.00

The final fixed pay offer will depend on the candidate and a number of variables, including but not limited to, role responsibilities, skill set, depth of experience and education, licensing/certification requirements, internal relativity, and specific work location.

At HSBC, our overall goal is to provide a competitive Total Reward Package, with an appropriate mix of fixed pay, and variable pay, as part of an employee’s overall total compensation and benefits. Variable pay generally takes the form of discretionary, annual awards (sometimes referred to as a “bonus”). Additionally, HSBC offers a wide range of competitive and flexible benefits designed to help you improve your health and well-being, finances, and lifestyle.

You´ll likely have the following qualifications to succeed in this role:

• Proven experience in Mortgage or equivalent financial services experience
• Minimum of a bachelor’s degree in business, related field, or equivalent experience
• Strategic thinker with deep knowledge of the U.S. mortgage marketplace
• Strong problem solving, time management, financial management, strategic planning, team management, analytical, decision-making, influencing, and project management skills
• Thorough understanding of multiple levels of risks associated with the origination of mortgage lending products and services
• Thorough understanding of customer segmentation and management techniques, as well as the businesses and products supported and the regulations impacting them
•  Proven track record of communicating effectively within large and complex organizations and with customer groups.
  Ability to meet project deadlines and objectives independently and within the team
  

In compliance with applicable laws, HSBC is committed to employing only those who are authorized to work in the U.S. Applicants must be legally authorized to work in the U.S. as HSBC will not engage in immigration sponsorship for this position.

As an HSBC employee, you will have access to tailored professional development opportunities to ensure you have the right skills for today and tomorrow. We offer a competitive pay and benefits package including a robust Wellness Hub, all in a welcoming, diverse and inclusive work environment. You will be empowered to drive HSBC’s engagement with the communities we serve through an industry-leading volunteerism policy, a generous matching gift program, and a comprehensive program of immersive Sustainability and Climate Change Initiatives. You’ll want to join our Employee Resource Groups as they play a central part in life at HSBC, including the development of our employees and networking inside and outside of HSBC. We value difference. We succeed together. We take responsibility. We get it done. And we want you to help us build the bank of the future!

All qualified applicants will receive consideration for employment without regard to age, ancestry, color, race, national origin, ethnicity, disability or medical condition, genetic information, military or veteran service, religion, creed, sex, gender, pregnancy, childbirth, caregiver status, marital status, citizenship or immigration status, sexual orientation, gender identity or expression or any other trait protected by applicable law.