Job description
Why join us?
- As an Assistant Vice President (AVP) – Fraud Operations, you will have full accountability for fraud prevention and detection.
- This role provides an opportunity to lead fraud risk strategy, investigations, and controls while ensuring compliance with global policies.
- Your leadership will directly influence fraud mitigation efforts, helping to protect the bank from financial crime and reduce fraud-related losses.
Career Growth & Leadership Development:
- This position provides exposure to senior stakeholders, regulatory bodies, and fraud mitigation strategy teams, offering a pathway to senior leadership roles.
- You will develop leadership, strategic decision-making, and fraud risk management expertise in a complex financial environment.
- The role offers an opportunity to mentor, coach, and build a high-performing fraud prevention team.
Strategic & Cross-Functional Exposure:
- You will work closely with Compliance, Risk, Operations, Technology, and Business teams to strengthen fraud risk governance.
- As a key fraud leader, you will play a critical role in shaping fraud risk strategies, ensuring alignment with global fraud policies.
- You will have opportunities to drive automation, process improvements, and fraud monitoring enhancements.
Fast-Paced & Challenging Work Environment:
- Fraud risks are evolving, making this a dynamic and intellectually stimulating role that requires agility and innovation.
- You will handle fraud incidents, emerging threats, and regulatory compliance challenges while ensuring fraud risk resilience.
- This role allows you to engage with external stakeholders, regulators, and industry experts, staying ahead of financial crime trends.
Opportunity to Enhance Operational Efficiency:
- You will lead initiatives to reduce fraud-related losses, improve fraud detection processes, and enhance fraud risk controls.
- The role provides the ability to optimize fraud risk reporting, governance, and operational effectiveness.
- You will help develop policies, procedures, and key performance indicators (KPIs) to measure fraud risk management success.
- Lead fraud prevention strategies, ensuring effective fraud detection, monitoring, and mitigation.
- Establish fraud risk frameworks, policies, and controls that align with regulatory requirements and global fraud policies.
- Analyze fraud trends, patterns, and emerging risks, developing strategies to counteract fraud threats.
- Oversee fraud transaction monitoring, fraud alerts, and investigative procedures.
Leadership & Team Development:
- Lead, coach, and mentor a fraud risk team, fostering a culture of excellence and accountability.
- Develop fraud analysts and investigators, enhancing their expertise in fraud risk assessment and operational controls.
- Ensure collaboration across teams to enhance fraud risk governance and stakeholder engagement.
- Drive a high-performance work culture, motivating teams to achieve fraud risk management objectives.
Regulatory Compliance & Stakeholder Engagement:
- Act as the Single Point of Contact (SPOC) for Fraud Operations, ensuring regulatory compliance.
- Work closely with regulators, auditors, compliance teams, and governance committees on fraud-related matters.
- Provide fraud risk reports, analysis, and insights to senior management and governance bodies.
- Ensure adherence to anti-money laundering (AML) laws, fraud investigation protocols, and regulatory mandates.
Operational Efficiency & Fraud Risk Controls:
- Monitor fraud risk indicators, key performance metrics (KPIs), and service-level agreements (SLAs) to ensure fraud prevention effectiveness.
- Implement process improvements, automation, and fraud risk technology enhancements.
- Ensure fraud operations are aligned with Business Continuity and Risk Resilience frameworks.
- Oversee the review and optimization of fraud case management systems for improved efficiency.
Fraud Risk Governance & Reporting:
- Establish governance frameworks to ensure timely fraud risk reporting and escalation protocols.
- Analyze fraud data, generate insights, and provide recommendations to improve fraud detection and prevention strategies.
- Lead fraud-related risk assessments, audits, and operational reviews.
- Ensure compliance with internal policies, industry regulations, and fraud risk management best practices.
Requirements
What you will need to succeed in the role:
- Strong knowledge of fraud detection, fraud analytics, and financial crime prevention.
- Experience in fraud case investigations, fraud risk governance, and fraud transaction monitoring.
- Ability to develop, implement, and optimize fraud control frameworks.
Exhibit Leadership & Team Management Skills:
- Proven experience in leading and developing fraud risk teams.
- Ability to motivate and drive a high-performance fraud risk culture.
- Strong decision-making skills, particularly in crisis situations and fraud incidents.
Regulatory Compliance & Stakeholder Management:
- Deep understanding of regulatory requirements, anti-fraud laws, and compliance obligations.
- Ability to work with regulators, auditors, and governance bodies to ensure adherence to fraud risk regulations.
- Strong stakeholder engagement skills to influence fraud prevention strategies at a senior level.
Operational Excellence & Process Improvement:
- Experience in optimizing fraud risk controls, reducing fraud losses, and improving fraud detection systems.
- Strong focus on enhancing fraud reporting, data analysis, and investigative techniques.
- Ability to implement fraud prevention automation and technology-driven fraud solutions.
Strategic Thinking & Decision-Making:
- Ability to analyze fraud trends, identify emerging risks, and implement strategic fraud risk solutions.
- Strong problem-solving skills to mitigate fraud risks and enhance fraud governance frameworks.
- Ability to drive fraud prevention initiatives while balancing operational efficiency and customer experience.
- Experience with fraud detection tools, machine learning models, and data analytics platforms.
- Knowledge of fraud analytics software such as SAS (optional but beneficial).
- Ability to analyze fraud data, identify fraud patterns, and enhance fraud monitoring capabilities.
Regulatory & Compliance Expertise:
- Strong understanding of financial crime regulations, fraud governance frameworks, and compliance obligations.
- Experience in engaging with regulators on fraud-related matters and investigations.
- Awareness of global fraud risk trends and regulatory developments.
Process Optimization & Automation:
- Ability to implement fraud prevention automation, optimize workflows, and enhance fraud monitoring efficiency.
- Experience in business process reengineering and fraud risk technology enhancements.
- Capability to drive fraud system upgrades and digital transformation initiatives.
Stakeholder Communication & Negotiation Skills:
- Strong ability to present fraud risk reports, recommendations, and strategic insights to senior leadership.
- Experience in influencing cross-functional teams and driving fraud awareness programs.
- Ability to negotiate fraud risk strategies and solutions with internal and external stakeholders.
Crisis Management & Incident Handling:
- Ability to manage high-impact fraud incidents, crisis situations, and emergency fraud risk responses.
- Strong analytical thinking to assess fraud threats and implement immediate mitigation measures.
- Experience in developing fraud risk contingency plans and business continuity strategies.
The AVP – Fraud Operations role is a high-impact leadership position requiring deep fraud risk expertise, strategic decision-making, and strong stakeholder management skills. Success in this role depends on driving fraud prevention initiatives, enhancing fraud governance, and leading a high-performing fraud risk team.