Job description
  • Operates across a subset of Agile Teams.  
  • Undertakes detailed analysis, business/change requirements definition & process analysis, user stories definition. 
  • Ensure development and QA is completed and coordination of UAT and demos with our clients. 

Principal Accountabilities and Responsibilities

  • Requirements Management, tracking and traceability using tools like JIRA, Confluence, Visio 

  • Requirement Gathering, Writing and Analysis 

  • Managing the capture, analysis and documentation of business process (including IT processes) 

  • Designing solutions or change interventions 

  • Oversee change management activities which can include diverse tasks such as timeline planning to stakeholder engagement 

  • Creating Use cases & Clear choice 

  • Review Test Plans, Test cases ensuring traceability to all requirements 

  • Work with Vendor on Requirements (Gathering/Writing/execution) 

  • Guide Scrum team during design, testing & warranty support 

  • Review of global and regional Functional Change Requests to assess validity and feasibility in line with current user requirements – avoiding duplication / bespoke solutions. 

  • SME for requirements, assessing applicability to current user requirements. 

  • Organize and run meetings with key regional and technical stakeholders to review user requirements and advise on the appropriate approach to any functional change.  

  • Advises regions on most appropriate approach / solution  

  • Overall support to impact assessment for change requests on design, scope, time, budget or effort on programme plan and provide accurate estimates for handling new requirements, design changes and scope 

  • Managing implementation of solutions 

Requirements

  • 5-year experience in Agile & Lean Frameworks, Change Management Framework & Project Management 

  • Familiarity with key tools including Pioneer, Discover, GPDM, Clarity, HIBS, Jira and Confluence 

  • Excellent analysis skills using a variety of techniques 

  • Must demonstrate experience in business process reengineering or operational effectiveness programs 

  • Proven experience in Organizational Governance (Local and Regional) 

Others 

  • 5 years’ professional experience in a large Global organization preferably in a Transformation or IT department or shared service organization 

  • Experience of working on a regional scale (i.e. across time zone & geography and with remote teams) 

  • Highly motivated and able to work independently, under pressure and proactively in a fast paced environment with multiple deadlines 

  • English Language proficiency 

En HSBC esperamos que nuestra gente se trate con dignidad y respeto, creando una cultura incluyente que promueva igualdad de oportunidades. Nuestros valores definen quiénes somos como organización y lo que nos distingue, valoramos la diferencia, avanzamos juntos, nos hacemos responsables de nuestras acciones, usamos el buen juicio, hacemos lo correcto y hacemos que las cosas sucedan.

En HSBC nos encontramos orientados a garantizar la igualdad de género y capacitación constante hacia nuestros empleados, así como a la protección de sus derechos laborarles y sociales.

“En HSBC ofrecemos a nuestros colegas un mayor número de días para que puedan disfrutar al máximo su boda, cuidar al nuevo integrante de la familia, o vivir el duelo por la pérdida de algún familiar.

Nuestro paquete de permisos con goce de sueldo está a la vanguardia en México.  

Ahora tienes una razón más para ser HSBC y vivir con orgullo una cultura de bienestar integral, balance y auto cuidado”

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