HSBC Group

Role purpose

 Manage and Operates across a subset of Agile Teams. 

Undertakes detailed analysis, business/change requirements definition & process analysis, user stories definition.

Ensure development and QA is completed and coordination of UAT and demos with our clients.

Main responsibilities:

·         Requirements Management, tracking and traceability using tools like JIRA, Confluence, Visio

·         Requirement Gathering, Writing and Analysis

·         Managing the capture, analysis and documentation of business process (including IT processes)

·         Designing solutions or change interventions

·         Oversee change management activities which can include diverse tasks such as timeline planning to stakeholder engagement

·         Creating Use cases & Clear choice

·         Review Test Plans, Test cases ensuring traceability to all requirements

·         Work with Vendor on Requirements (Gathering/Writing/execution)

·         Guide Scrum team during design, testing & warranty support

·         Review of global and regional Functional Change Requests to assess validity and feasibility in line with current user requirements – avoiding duplication / bespoke solutions.

·         SME for requirements, assessing applicability to current user requirements.

·         Organize and run meetings with key regional and technical stakeholders to review user requirements and advise on the appropriate approach to any functional change. 

·         Advises regions on most appropriate approach / solution

·         Overall support to impact assessment for change requests on design, scope, time, budget or effort on programme plan and provide accurate estimates for handling new requirements, design changes and scope

·         Managing implementation of solutions

·         Experience of leading teams, supporting team development, capability uplift and performance management

·         Strong stakeholder management / Relationship Management

·         Excellent communication and interpersonal skills

·      Ability to influence senior stakeholders across geographies

·         5-year experience in Agile & Lean Frameworks, Change Management Framework & Project Management

·         Familiarity with key tools including Pioneer, Discover, GPDM, Clarity, HIBS, Jira and Confluence

·         Excellent analysis skills using a variety of techniques

·         Must demonstrate experience in business process reengineering or operational effectiveness programs

·         Proven experience in Organizational Governance (Local and Regional)

·         5 years’ professional experience in a large Global organization preferably in a Transformation or IT department or shared service organization

·         Experience of working on a regional scale (i.e. across time zone & geography and with remote teams)

·         Highly motivated and able to work independently, under pressure and proactively in a fast paced environment with multiple deadlines

·      English Language proficiency

At HSBC we are committed to building a culture where all employees and customers are valued regardless of their gender, age, sexual orientation, ethnicity, disability, religious belief, background or any other different personal aspect.

HSBC employees act by showing integrity with courage, standing firm in what is right. We are trustworthy, we show different ideas and cultures and we are connected with customers, the community, regulators and each other.

At HSBC we are focused on guaranteeing gender equality and constant training for our employees, as well as protecting their labor and social rights.

“At HSBC we offer our colleagues a greater number of days so that they can fully enjoy their wedding, take care of the new member of the family, or grieve the loss of a family member. Our paid leave package is at the forefront in Mexico, now you have one more reason to be HSBC and proudly live a culture of well-being, balance and care”.