Job description

Some careers open more doors than others.

If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC Life in Singapore is the combination of AXA Singapore and HSBC Insurance. Here you can specialize in Insurance but enjoy the advantages that come with being part of a leading global international bank

Insurance is about people, and the promises they make. At HSBC Life in Singapore we help deliver on these promises by providing a wide variety of life insurance products and services to our clients throughout the Asia-Pacific region. Our employees enjoy a dynamic and innovative workplace and a world of opportunities to develop their careers in a high-profile growing business segment. We empower our combined team of high-performing individuals to build skills and explore new experiences to realise the full potential of being part of HSBC.

Together we will pursue efficient ways of working. We will harness the latest data and technology solutions to achieve meaningful outcomes for our clients. And the protection we offer will create broad and lasting impact, helping clients to be healthier, more productive and more confident in their futures. 

We are currently seeking a high calibre professional to join our team as an Assistant Vice President, Distribution Sales Support. 

Principal Responsibilities

Administration

  • Channel Administration
    • Conduct validation and appointment exercises in accordance to the business rules
    • Maintain registers of advisers with 3rd party licence
    • Administer the coding, cessation, and assignment of policies for all Channels
    • Ensure the accuracy and timely delivery of the BAU, assigned tasks, and ad-hoc assignments
    • Ensure that reports are deliver timely and accurately
    • Review and streamline workflow where applicable
    • Review and update of SOP promptly where applicable
    • Assist and handle enquiries professionally and promptly
  • Debt Recovery
    • Execute debt recovery processes promptly & follow through with debt process in accordance to the SOP
    • Prepare the monthly debt recovery update report for management team
    • Manage instalment payment requests from departed advisers
  • Annual Fit & Proper Exercise
    • Ensure that the Annual Fit & Proper Exercise process is conducted in accordance to the Fit and Proper framework
    • Collate results and proper reporting conducted for any breach of Fit and proper guidelines by advisers
    • Maintain and update the SOP where applicable
  • Other Administrative Matters
    • Monthly check on new business submission for suspended advisers
    • Monthly Reactivation Exercise
    • Administration of Adviser’s Health Benefit and Professional Indemnity entitlement 

Projects

  • Participate in projects & UAT as required
Requirements
  • At least 5 years of relevant working experience in Insurance industry
  • Strong Microsoft Office Skills: MS Excel (Pivot Tables, Formula), MS Word, PowerPoint
  • Proficiency in VBA will be an added advantage
  • Great interpersonal skills and enjoy working in a team
  • Strong communication skills (both verbal and written) to interact with stakeholders
  • Meticulous to ensure accuracy of deliverables & good with processes
  • Ability to manage multiple priorities effectively in a fast-paced environment
  • Ability to work effectively under pressure with tight timeline
  • Resourceful, Independent & strong problem solving skills

To be considered for this role, the relevant rights to work in Singapore is required.

You’ll achieve more when you join HSBC.
www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

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