Job description

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

We are currently seeking an experienced professional to join our team in the role of Associate Director, Software Engineering Specialist. 

Business: Enterprise Technology L3

Principal responsibilities

Product Support:

  • Serve as the first point of contact/SME for all DWP technical issues, troubleshooting, and user inquiries.
  • Diagnose and resolve technical problems related to DWP, discussing complex issues with vendor teams when necessary.
  • Monitor system performance and proactively address potential issues to minimize downtime.

System Configuration and Optimization:

  • Continuously identify opportunities to optimize the platform for improved usability and efficiency.
  • Stay up to date with AppSpace Beezy updates, new features, and best practices to ensure the organization is leveraging the platform to its fullest potential.
  • Drive compliance with all HSBC Cloud internal policies and engineering standards across cloud infrastructure, security, and DevOps practices.

Stakeholder Collaboration:

  • Work closely with internal stakeholders, including IT, HR, and department heads, to align Digital Workplace functionality with business goals.
  • Gather feedback from users to identify pain points and recommend improvements.
  • Act as a liaison between the organization and Digital Workplace support and development team.
Requirements

Technical Skills/ Hands-on Experience:

  • Proven experience designing and managing Azure-based cloud infrastructure solutions.
  • Proven experience in SharePoint architecture, design, and administration.
  • Proficiency in Microsoft Azure IaaS/PaaS (Azure SQL, Azure AD, Networks).
  • Proficiency in infrastructure as code solutions (Terraform, ARM templates).
  • Strong scripting skills in PowerShell and experience with Azure Automation.
  • Strong understanding of DevOps methodologies, CI/CD pipelines, Git version control.
  • Knowledge of cloud cost optimization, monitoring tools (Azure Monitor, Log Analytics).
  • Experience with Solr/Solr Cloud is a plus.
  • Familiarity with public website CMS platforms (e.g., WordPress, Drupal, Sitecore) is a plus.
  • Experience in intranet design and implementation is a plus. 

You’ll achieve more when you join HSBC.

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.

 

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

 

 

***Issued By HSBC Software Development (GuangDong) Limited***

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