Job description
Some careers have more impact than others.
If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.
We are currently seeking an experienced professional to join our team in the role of Associate Director, Tech SME Specialist.
Business: GTS Technology
Principal responsibilities
Flexibly apply various techniques and tools to document, track and manage business requirements effectively in different contexts, leveraging Agile development methodologies.
Work with global stakeholders, including Product Owners, Operation Service SMEs, Transformation PMs, to gather business requirements from different markets.
Perform gap analysis between global capabilities and local market business needs, translate business needs into clear, concise, and actionable requirement documents to assist Product Owners to conduct prioritization.
Communicate requirements effectively to business stakeholders, testing teams, development teams, and project management teams to ensure alignment and understanding across all parties.
Assist the engineering and testing team to conduct L1/L2 effort estimation for requirement requests.
Collaborate with platform Subject Matter Experts (SMEs) and designers to ensure they fully understand the requirements.
Responsible for supervising SME/designer to complete Solution Proposal and Functional Design in a timely manner, arranging relevant review sessions with relevant parties, collecting opinions, answering questions, until SP and FD are signed off.
Provide consultation to production support teams when issues arise in the production environment. Offer clear guidance on business expectations for the system to help resolve issues efficiently.
Requirements
Banking domain in Global Trade is an advantage.
A minimum of 10 years’ experience in business analysis or a related field.
Proven experience in leading global large-scale banking system deployment is an advantage.
In-depth commercial bank accounting knowledge is an advantage.
Excellent English speaking and writing skills.
Exceptional analytical and conceptual thinking skills.
The ability to influence stakeholders and work closely with them to determine acceptable solutions.
Excellent documentation skills.
Fundamental analytical and conceptual thinking skills.
Experience creating detailed reports and giving presentations.
Competency in Microsoft applications including Word, Excel, and Outlook.
Exceptional in Agile ways of working (Scrum, Kanban…etc.).
A track record of following through on commitments.
Excellent planning, organizational, and time management skills.
Experience leading and developing top performing teams.
A history of leading and supporting successful projects.
Strong communication skills to interact with business and IT teams from various geographies to understand/explain requirements, source the required data.
You’ll achieve more when you join HSBC.
HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.
Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
***Issued By HSBC Software Development (GuangDong) Limited***