HSBC Group

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Associate Project Manager.

In this role, you will be:

• Carry out IT Service Owner (ITSO) delegate responsibilities.
• Maintain the ITSO Book of Work for a portfolio of systems, ensuring Cyclic Patching, Performance and Stress testing for services, Data Backup Recovery Plans and Tests, DR Tests and Role swaps Plans and Tests, Vulnerability Planning and Resolution Management is completed on time.
• Build relationships with Third party vendors, Senior HR stakeholders and wider Technology Teams.
• Contribute to the simplification of small parts of a tech architecture driving simplicity and reducing TOIL.
• Develop a track record of managing technical debt and taking the initiative to fix issues before being assigned them.
• Adhere to governance processes and ensure compliance with all HSBC IT FIM requirements.
• Ensure service resilience, service sustainability and recovery time objectives are met for all the software solutions delivered.
• Perform requirements analysis. Documenting and communicating the results.
• Build relationships beyond teams and seek out new ways of improvement.
• Gain functional knowledge of Talent Acquisition SaaS systems supported by the team and become a subject matter expert.
• Live agile values and principles, providing evidence of incremental improvement.

To be successful in this role, you should meet the following requirements:

• Technical background in IT Operations or Software Development
• Prior experience of implementing SaaS solutions including completion of IT due diligence activities, such as External Hosting Committee, IT Service Acceptance and Third Party Security Reviews.
• Experience of handling IT Service Owner activities either as an owner or delegate.
• Excellent communication and interpersonal skills.
• Be able to clearly convey complex technical issues to non-technical stakeholders.
• Excellent documentation skills.
• Excellent planning, organizational, and time management skills.
• Knowledge and experience of Agile methodologies, SAFE, Scrum including certification. 
• Knowledge of recruitment systems such as SAP SF Recruitment, Eightfold, Taleo, Avature, Hirevue.Cappfinity, Meeting & Engage, Zero Gravity, Rare.
• Familiar with integration technologies e.g. Mulesoft, Springboot, cloud to cloud APIs
• Experienced in Jira & Confluence

You’ll achieve more when you join HSBC.

www.hsbc.com/careers 

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by – HSBC Software Development India