Job description
If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
- Enhance & drive the overall product strategy, providing the vision and roadmap for the Data Analytics platform over Cloud journey and to help drive future requirements with reduced operational costs.
- Implementation of IT strategy to support core business objectives and gain business value.
- Become the ‘voice’ of the business within technology to ensure strategies are cohesive across all business streams.
- Identify interdependencies between various integrated teams and release plans.
- Accountable for identifying and resolving any alignment issues within the component teams delivered through the Global IT organization.
- Management of the global team, consisting of 20+ resources across development and support.
- Creation & execution of plans to support training, adequate levels of resourcing to support the global demand
- Accountable for ensuring the products & services are supported by the right architectures and solutions meet the customer needs.
- Drive technical design, change for new and existing data sources and manage support for delivering state of art intelligence infrastructure.
- Evolution of the DevOps model, ensuring continued improvement of the technology lifecycle and alignment with stakeholder plans
- Adhere to compliance with external regulatory requirements, internal control standards and group compliance policy.
- Maintains HSBC internal control standards, including timely implementation of internal and external audit points.
- Take accountability to work closely and build a trusted relationship with the business to ensure delivery of the benefits outlined by the respective strategy.
- Provide consultancy advice, as a trusted partner, to both global and regional stakeholders within the business and other technology teams on how best to implement the right technology solution.
- All fiscal responsibilities for their product suite and will own the budgetary monitoring and reporting in conjunction with the Planning & Finance team.
Requirements
- To be successful in this role, you should meet the following requirements::
- Candidate should have 3+ years of experience in Bigdata developer & Production Support.
- Responsible for batch monitoring, alert acknowledgement, incident resolution, change order creation and execution, service recovery, root cause analysis, project implementation support.
- Coordinate with L3, development and infrastructure teams during incident resolution. Recover the service within the SLAs.
- Impact analysis due to any changes at source end, accordingly, suggest and make code changes in production environment.
- Work on small enhancement projects and develop python codes.
- Create, review and improve Production Support documentation and procedures, troubleshooting guides, weekly reports summarizing Production performance.
- The candidate is expected to quickly learn and support multiple products and applications across Distributed platforms.
- Should have very good communication skills and be able to communicate with business and IT stakeholders effectively and efficiently.
- Should be able to work independently in a cross-location and cross-cultural team.
- Support required on weekends and public holidays as per ROTA.
You’ll achieve more when you join HSBC.
www.hsbc.com/careers
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Issued by – HSBC Software Development India