HSBC Group

Why join us?

Fusion (Oracle Cloud ERP) is the primary cost ledger for the Bank and the primary book of record for Service Companies (ServCos). It also provides reporting, planning and cost allocation capabilities to businesses, functions, and sites. 

While the deployment of Fusion is complete for most sites, onboarding of new entities and sites is ongoing. In addition, the programme team is involved in several enhancement initiatives, including improvement to existing processes and reinforcement of controls and reporting capabilities. We are seeking a Business Analyst to contribute to the implementation of upcoming projects. This is an opportunity to take part in the shaping of finance processes for the group and be involved in diverse initiatives spanning multiple regions and requiring engagement with a range of stakeholders.

What you’ll do:

• Engage with finance and business stakeholders to gather, analyse, and document detailed business requirements for new initiatives.
• Support the review of requirements with impacted parties, ensuring that requirements are valid and opportunities to streamline processes are leveraged.
• Contribute to the mapping and design of finance processes, ensuring that new processes effectively address HSBC’s functional and business process needs while considering regional requirements, and local regulations.
• Collaborate with technical teams across the project lifecyle – including solution design, configuration support, test and validation of outputs, user training and post go-live support – so that solutions meet expected business outcomes and controls.
• Act as a liaison between finance teams, IT, and other project stakeholders, facilitating workshops, presentations, and walkthroughs to ensure alignment across involved parties.
• Provide clear, concise, and structured documentation for processes, use cases, training material and other project deliverables.
• Actively involved in the functional analysis, process and operational design, supporting the technical solution architects’ interpretation of requirements, piloting and full system deployment and change and implementation approach for impacted stakeholders.
• Contribute to project planning, timelines, and artefacts, ensuring projects are on time, on budget and per requirements.
• Working closely with senior Business Analysts, ensuring that documents are up to standards and in line with programme guidelines and best practices.

Management of Risk:

• The jobholder will ensure the fair treatment of our customers is at the heart of everything we do, both personally and as an organisation.  This will be achieved by consistently displaying the Group Values: Dependable, Open and Connected.
• The jobholder will also continually reassess the operational risks associated with the role and inherent in the business, taking account of changing economic or market conditions, legal and regulatory requirements, operating procedures and practices, management restructurings and the impact of new technology.
• This will be achieved by ensuring all actions take account of the likelihood of operational risk occurring and by addressing any areas of concern in conjunction with line management and/or the appropriate department.

Compliance:

• Understand, follow and demonstrate compliance with all relevant internal and external rules, regulations and procedures that apply to the conduct of the business in which you are involved, specifically Internal Controls and any Compliance policy including, inter alia, the Group Compliance policy. 
• Maintain HSBC Internal Control standards, including the timely implementation of internal and external audit points together with any issues raised by external regulators.
• Be aware of the Operational Risk scenario associated with your role and act in a manner that takes account of operational risk considerations.
• This job description is non-contractual and is intended only as a summary of your role and responsibilities from time to time. This document will be subject to review by you and your line manager as appropriate during the course of your employment.

What you will need to succeed in the role:

Essential:

• Experience in delivery of Finance transformation projects or working in a Finance function, preferably with regional or global scope.
• Experience using Finance applications, preferably Oracle Enterprise Resource Planning (ERP) or Enterprise Performance Management (EPM), or similar platforms.
• Strong understanding of core finance processes and accounting principles.
• Effective planning and project management skills.
• Excellent analytical and problem-solving skills, with the ability to manage complexity and ambiguity.
• Proven ability to document clearly detailed business requirements, process flows, and use cases.
• Strong written and oral communication skills with the ability to influence and collaborate effectively with diverse stakeholders.
• Creative approach to problem solving and outcome focused approach.
• Ability to work effectively under pressure with competing and rapidly changing priorities.
• Flexible worker who demonstrates adaptability.
• Ability to use Microsoft Office applications, particularly Excel and PowerPoint.

Desirable:

• Knowledge of tax concepts and processes, including compliance in a multi-region context.
• Certification in business analysis, agile project deployment or project management.
• Experience using Change Management tools (e.g. JIRA).
• Experience in the implementation of cloud-based solutions.

General attributes:

• A mindset that values inclusivity, collaboration, and cross-functional teamwork.
• Willingness to engage with diverse teams.
• Resilience, adaptability and a commitment to continuous learning and improvement.