Job description
Some careers have more impact than others.
If you’re looking for a career where you can make a real impression, join Hang Seng and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, Hang Seng offers opportunities, support and rewards that will take you further.
Hang Seng Bank was one of Hong Kong's bancassurance pioneers with insurance business footprint started since 1965. Over the years, Hang Seng Bank has been committed to serve its customers by providing full spectrum of insurance products including Life Insurance manufacturing, distribution of General Insurance and Medical products, and MPF business.
Insurance is a fast-growing business and is one of the key drivers of Hang Seng Bank. As a well-established insurance entity, we take care of every need of our customers with an optimized service excellence through the Bank’s retail and commercial network, with a dedicated team of professionals in place.
We are currently seeking a high caliber professional to join our team as CEO, Hang Seng Insurance Company Limited, reporting to Head of Wealth and Personal Banking of the Bank.
Principal responsibilities
- As the Chief Executive of “Hang Seng Insurance Company Limited (HSIC)”, a leading life insurer, retirement ORSO and MPF provider in Hong Kong, and a subsidiary company of Hang Seng Bank (the Bank), the role-holder is responsible for delivering sustainable business growth and cement our leadership position in the Hong Kong market
- Reporting to Head of Wealth & Personal Banking of the Bank, the role-holder leads a team to innovate, develop and deliver fit-for-purpose insurance solutions for retail and commercial customers
- Formulate, implement and drive new and renewal business and customer loyalty strategies so as to achieve high growth on new business as well as grow existing portfolios
- Lead and collaborate with the Bank’s distribution network and manage brokers channel to provide products and services which answer customer needs.
- Lead the Bank’s relationships with 3rd party insurance partners for general insurance and medical insurance business
- Responsible for managing the assets, liabilities, pricing and capital strategies for the HSIC business, delivering long-term returns for customers and the Bank.
- Control and ensure proper delivery of all functions and services such as Policy Administration, Customer Service and Claims through inhouse support or outsourced providers
- Set and direct the corporate governance structure of HSIC to monitor, control and compile with all regulatory and internal control requirements.
- Act as the Chairman / Convenor of the Assets and Labilities Committee (ALCO), Investment Committee, Product Committee and Enterprise Risks Committee of HSIC.
Requirements
Requirements:
- Extensive management experience in managing a scaled insurance business, channel or function.
- Fulfill the Fit and Proper requirements of the Insurance Company Ordinance (IO) as the Controller of an insurance company. A registered Insurance
- Agent, MPF Intermediary and HKSI Advisory Intermediary
- Industry designations are preferred such as Fellow/Society of Actuary.
- Experience of product management. Strong technical knowledge of insurance and the HK market/industry for strategy formulation.
- Demonstrate change leadership and strategic focus with strong growth mindset and passion to champion change and promote innovation.
- Highly effective navigation within a matrix environment, advanced governance standard and fast-changing regulatory context with agile ways of working and strong engagement with different levels of internal and external stakeholders.
- Strong customer centricity focus to deliver market-leading products, services, digitalisation and experience to the targeted customers.
- Strong track record in orchestrating and leading strategy development, business planning and implementations across multiple business and functional stakeholders to successful completion.
- Seasoned people leadership to engage, motivate and develop a diverse team; drive strong performance culture with clear aligned direction; build talent pipeline and business bench strength.
- Strong outcomes focus with adaptability, sound judgement and business insights in decision making, and accountability in delivery.
- University degree in Investment, Business Administration, Banking and Finance or related disciplines.
- Proficiency in both spoken and written English and Chinese (including Mandarin).
You’ll achieve more when you join Hang Seng Bank Limited.
https://www.linkedin.com/company/hang-seng-bank/
Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.
Issued by Hang Seng Bank Limited
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