Job description

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of CLM Associate, CLM QA - IWPB BRR UTILITY ASP GPB CLM.

Principal responsibilities:

  • Overall responsibility is to support the ASP CLM Quality Assurance Lead in ensuring the quality of CDD and CTR information on the bank's customers, in line with HSBC policies at onboarding and periodic reviews.
  • Carry out quality assurance and thematic reviews to ensure consistent application of CDD and CTR Policy & Procedures.
  • Undertake sampling to ensure consistency of CDD / KYC / CTR data quality obtained as part of customer onboarding, periodic and event driven reviews.
  • Report and track sampling review results, provide feedback to relevant stakeholders in global and ASP (e.g., CCO, Business Management, Front Office, CLM, BFCR, FCC and Tax etc.)
  • Develop and deliver training on core concepts and pain points in the CDD and CTR due diligence process (e.g., Source of Wealth, Financial Crime Indicators, Tax Transparency, CRS and FATCA) for relevant stakeholders in ASP (e.g., Front Office, CLM etc.)
  • Work with the ASP CLM Quality Assurance Lead, relevant stakeholders in global and ASP (e.g., CCO, Business Management, Front Office, BFCR, FCC and Tax) when additional guidance on CDD and CTR policy is required.
  • Assist in addressing internal / external audit and second line of defense reviews on CDD and CTR, including consistent application of recommendations arising from third-party reports (e.g. CCO, Audit, second line of defense, and external auditors etc.)
  • Take a pro-active approach to identifying areas of efficiency on existing CDD and CTR workflow processes and procedures needed to increase productivity and efficiency on an end-to-end basis.
  • Ad-hoc projects as assigned.
Requirements
  • Degree qualified or with relevant professional qualifications, and accumulated broad banking experience.
  • In-depth knowledge of financial services, financial crime compliance, client tax reporting (e.g., CRS and FATCA) and the external regulatory/industry environment.
  • Experience in undertaking AML / KYC / CRS / FATCA reviews within the banking and financial institution.
  • Sound understanding of due diligence, risk identification and remediation activities.
  • Experience in overseeing the completion of KYC and CTR due diligence activities and undertaking quality assurance an advantage.
  • Proven ability in working across multi-disciplinary and multi-cultural, diverse working environments.
  • Ability to work comfortably in a multi-function team and with management and all levels of staff.
  • Well organised and demonstrates sound problem solving and analytical skills.
  • Positive and proactive attitude, with flexibility to accommodate changing environment and willingness to take on new responsibilities.
  • An articulate and strong communicator with excellent written English. Proficiency in Chinese is an advantage.

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

Due to the urgent hiring need, candidates with immediate right to work locally and no relocation need will be prioritised.

You’ll achieve more when you join HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

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