Job description
Some careers shine brighter than others.
If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
We are currently seeking an experienced professional to join our team in the role of Consultant Specialist
Business Area/Department: CTO EI/DC
In this role, you will:
Troubleshoot Incident tickets (in a 24*7 support environment) raised by consumers while they consume the automation services which are built-up using Mule/Kong APIs, Ansible and Puppet as some of the major components.
Must have an SRE mindset to deep dive into the issues and ensuring that the same issue never re-appears again.
Work with engineering teams and other relevant API owners to identify potential defects/bugs and enhancements in the automation services and ensuring the timely resolution of the same.
Perform end-end testing of automation services before they are provided to consumers.
Provide on-call support to the internal teams and customers in terms of troubleshooting and fixing issues seen, while the automation services are being consumed by the customers.
Analyze the Incident data and identify the pattern of failures/issues and take corrective actions as per the analysis.
Requirements
To be successful in this role, you should meet the following requirements:
Experience with APIs adherence to development, integration, and use of best practices. Well versed with all the API methods (GET, POST, PATCH, PUT etc.).Experience in configuration management tools like Ansible.
Deep knowledge of version control using GIT, GITHUB.Sound knowledge of operating Systems like LINUX, Windows server.
Experience in Shell scripting/Python/Powershell.Extensive knowledge of the fundamentals of VMware ESX and related technologies.
Familiarity with database design, documentation, and coding. Experience supporting relational databases (Oracle, DB2, MongoDB).
Extensive knowledge in containerization technologies like Docker and orchestration tools such as Kubernetes, with hands-on experience in deploying, scaling, and managing containerized applications in production environments.
Strong understanding of CI/CD pipelines, infrastructure as code (IaC) tools (e.g., Terraform, Ansible), and cloud-native technologies to ensure seamless application delivery and scalability.
Knowledge of storage infrastructure with experience of configuring filesystems on NAS storage and EMC SAN solutions, both standalone and clustered, including replication.Background in Network Operations, DevOps, Continuous Deployment.Willingness and flexibility to learn new technologies scale up quickly and adapt to different roles as the situation demands.
Sound knowledge on Fast-API / Building RESTful APIs in Python. Fair understanding of Splunk dashboards.DBA/Middleware support capabilities with a high degree of customer service, technical expertise, and timeliness
You’ll achieve more when you join HSBC.
www.hsbc.com/careers
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Issued by – HSBC Software Development India