Job description

A Career with Hang Seng Bank
 
Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services.  We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.

Data and Analytics Office

In Hang Sang Data and Analytics Office, we enable transformation into a data-driven Bank. We execute Data Governance, Data Management, Data Analytics, Data Partnership, and Data Literacy to generate business values from data.

We are currently seeking a high caliber professional to join our department as Data Project Manager.

Principal responsibilities

  • The role will be supporting the department to drive data strategy to ensure
  • data are managed and controlled
  • data becomes a key asset to the bank
  • the bank moves to a data driven organization
  • regulatory demands on data are satisfied

The role is responsible to support Data and Analytics Office to lead, direct and manage data risks and oversee data control governance across the bank.  In addition, the role has to work closely with data control teams, Business/ Function teams, second and/ or third lines of defense, control office to ensure control governance process is being enforced and followed properly in accordance to HSBC Group data policy and external regulatory requirement.

What you’ll do:

  • Manage and monitor data risks through working closely with first, second lines of defense and risk owners, control office to ensure risk level is managed within data risk appetite. 
  • Responsible for driving and leading the data risk management meeting as part of data governance.
  • Work closely with control owners to ensure proper, realistic, achievable control remediation plan is in place, properly recorded on Helios and with stakeholders’ agreement. 
  • Monitor, track and report control effectiveness, issues and actions status through Helios and Group KCI dashboard. Any exceptions to be flagged timely through established governance forums.
  • Align with Group and Regional DAO data governance team to ensure well understanding in data risk landscape and governance approach.
  • Provide advice and consultation to control owners on control implementation, execution, monitoring and reporting. 
  • Assist and support HASE Head of Data Governance on all data strategy initiatives within the bank.
  • Partner closely with IT / DAO data management, data partnership and data science team to facilitate and enable data analytics and partnership activities as part of key data initiatives. 
Requirements
  • University degree in related disciplines, including Information Systems Management, Data / Computer Engineering, Business Administration. 
  • 3-5 years’ experience in data or project management / business analysis / change management. 
  • Good understanding on data management principles, data risk and control framework, visualization, data technology.
  • Awareness on data management or visualization trends within the banking and IT industry
  • Attention to detail combined with a strong delivery focus and ability to meet aggressive timeframes with quality results
  • Good stakeholders’ management and with ability to interact and build relationship with all levels of internal and external stakeholders
  • Excellent presentation, written and verbal communication skills in Cantonese, English, and Mandarin
  • Able to work independently with minimum supervision
  • High level of customer centricity mindset with dedication to deliver exceptional quality services for customers, thru data
  • Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes

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