HSBC Group

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Digital Designer - DIGITAL PRODUCTION SERVICES.

Principal responsibilities

• Produce work that is in accordance with department guidelines, compliance regulations, policies and procedures regarding content and design by understanding and applying them correctly, reviewing work and collaborating with colleagues, and seeking advice from Creative Leads as necessary.
• Clearly communicate creative recommendations and point of view to both colleagues and business partners.
• Coordinate with the Creative Leads and Account managers in handling projects from beginning through to completion, including managing the project turnaround time and presenting the finished product.
• Ensure high quality of work by consistently taking responsibility for one's own work, reviewing it against quality standards, and consistently seeking to achieve zero quality errors.
• Taking ownership by acting as a primary day-to-day contact for business partners on assigned design projects.
• Build up the team's ability to provide better service by regularly reporting project concerns and suggesting ways to resolve them.
• Oversee the productivity rating for their individual shift and work closely with Creative Leads to identify any challenges and lapses that can be addressed.

• Post-secondary education – either at the degree level or a relevant professional diploma or certificate.
• 3-5 years of experience in a design agency environment or other similar industry. (mandatory to submit design portfolio during interview)
• Expert in Adobe design applications and working knowledge of industry standard design software.
• Proficiency in Mac OS, Microsoft Windows and MS Office applications.
• Web experience: Working knowledge of HTML5, CSS, and web design principles is required.
• Video production experience: Working knowledge of video creation process from pre to post production.
• Knowledge of emerging digital experience technologies such as XR, Metaverse and AI art, is an advantage.
• User-centric/customer-centric design theory : experience with user research, rapid prototyping, information architecture, user stories and persona writing is preferred.
• Print production: Strong knowledge of print production and colour separation.
• Good written and verbal communication and presentation skills.
• Strong focus on simplicity vs complexity in both communicating and translating briefs into designs.
• Able to generate and consistently provide innovative and creative ideas, working within corporate guidelines but challenging brief provided and questioning traditional approaches as necessary.
• Extremely client-focused, with positive attitude; able to negotiate effectively, communicate at all levels and able to work well under pressure.
• Ability to network with other resources and specialists around the business as appropriate.
• Genuine enthusiasm for design and willing to share knowledge and experience, and great design resources, articles and other inspiration with others.  

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

Due to the urgent hiring need, candidates with immediate right to work locally and no relocation need will be prioritised.

You’ll achieve more when you join HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.