Job description

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

In addition, the function is embarking on a journey to replace current technology offerings that supports the customer collections Management Information System with Big Data/ETL(DataStage)/SQL Server/Oracle and Cloud based Business Intelligence platform across the markets.
The successful candidate will be drive the technology evolution whilst managing the teams providing change & support for the existing solutions across the multiple markets. 

In this role, you will:

  • Accountable for end-to-end delivery of the Data Analytics IT Services to businesses. 
  • Accountable for the evolution, development and operations of the Data Analytics and Decisioning IT products and services provided to Global Businesses/Functions.
  • Influence extends to internal peers, and up to 2 levels above within organisation
  • Have control over end-to-end IT services for one or more Products / Customer Journeys, Is the primary engagement point with the business product owners for the discrete set of IT Services 
  • Accountable for the availability, resilience, integrity, performance and security of the set of IT Services including supporting applications and infrastructure within and across their remit and the implementation and operation of incident recovery, problem, change, non-functional requirements, performance, capacity, service levels, configuration, assets, resilience, integrity, performance and security.
  • Accountable for maintaining mandatory / regulatory compliance of the IT Services managed by the team 
  • Responsible and contributing for managing the End to End cost base, will balance HSBC priorities, ensuring compliance, Customer satisfaction also ensuring Data standards and Data controls 
  • Enhance & drive the overall product strategy, providing the vision and roadmap for the Data Analytics platform over Cloud journey and to help drive future requirements with reduced operational costs
  • Implementation of IT strategy to support core business objectives and gain business value.
  • Become the ‘voice’ of the business within technology to ensure strategies are cohesive across all business streams.
  • Identify interdependencies between various integrated teams and release plans
  • Accountable for identifying and resolving any alignment issues within the component teams delivered through the Global IT organization
  • Creation & execution of plans to support training, adequate levels of resourcing to support the global demand 
  • Responsible for ensuring the products & services are supported by the right architectures and solutions meet the customer needs
  • Drive technical design, change for new and existing data sources and manage support for delivering state of art intelligence infrastructure 
  • Evolution of the DevOps model, ensuring continued improvement of the technology lifecycle and alignment with stakeholder plans   
  • Adhere to compliance with external regulatory requirements, internal control standards and group compliance policy
  • Maintains HSBC internal control standards, including timely implementation of internal and external audit points
  • Take accountability to work closely and build a trusted relationship with the business to ensure delivery of the benefits outlined by the respective strategy
  • Provide consultancy advice, as a trusted partner, to the both global and regional stakeholders within the business and other technology teams on how best to implement the right technology solution
  • All fiscal responsibilities for their product suite and will own the budgetary monitoring and reporting in conjunction with the Planning & Finance team.  

Requirements

To be successful in this role, you should meet the following requirements:

  • Retail banking environment, with good understanding of customer lifecycle across core products 
  • 6+ years of Industry experience, solid exposure to managing product based teams providing global services
  • Strong knowledge of Data Warehousing, ETL, Analytics and Business Intelligence Reporting
  • Strong proven skills in DataStage, Big Data Ecosystem including Hadoop and Cloud technologies
  • Proven experience in data migration projects over Cloud technologies like GCP
  • Knowledge of Data modelling and Data Architecture concepts
  • Good knowledge of Operations and Frontline activities

You’ll achieve more when you join HSBC.
www.hsbc.com/careers 

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by – HSBC Software Development India

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