Job Advert Details
Some careers shine brighter than others.
If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
Your career opportunity
Global Trade Solutions Department (GTS) is where HSBC began in 1865, when we financed commerce between Europe, North America and Asia.
Today, HSBC is the leading international trade bank and GTS sits as part of Commercial Banking. We support customers’ right through the trade cycle, from raw materials – to manufacturing and shipment - to discounting and collecting invoices. We do this by working with Commercial Banking and Global Banking relationship managers, providing solutions appropriate for the customers' need.
The jobholder will work in Global Trade Solutions Services centre, being a part of Wholesale Operations department and cooperate with other areas of the Bank to ensure successful execution of their goals.
What you’ll do
- Processing guarantees (issuances, amendments, advisings, early cancellations, claims) for all countries in department’s scope i.a. Czech Republic, Spain, Italy, Belgium, Netherlands, Switzerland,Poland, France, Germany
- Supporting the process throughout the full guarantees lifecycle (including vetting and payments)
- Conducting document management tasks
- Reviewing of customers’ guarantee applications and ensuring that they comply with bank policies and regulations
- Checking reports related to Trade products
- Managing, owning and handling the transactional needs of clients
- Delivering high quality contact with business partners, clients , Business Development Managers (BDM’s) and Relationship Managers (RMs)
- Completing assigned tasks in the established timeframe as per process targets
- Ensuring that the productivity and quality levels are achieved as per the Service Level Agreements
- Assuring that we always focus on providing first class customer service for all trade products
What you need to have to succeed in this role
- Proficient English and second language required (Spanish, Italian, Dutch, Czech, French, German)
- Candidates with only Proficient English will be considered provided that they either possess guarantee related experience or are able to commit to on-site work at the office for at least 3 weeks per month
- Willingness to learn Uniform Rules for Demand Guarantees, version 758 2010(URDG), International Standby Practises ISP98
- Self-motivated work attitude which will allow working independently on job position
- Very good communicative skills
- Desire to achieve and go beyond targets
- Strong analytical skills, attention to details
What we offer
- Competitive salary
- Annual performance-based bonus
- Additional bonuses for recognition awards
- Multisport card
- Private medical care
- Life insurance
- One-time reimbursement of home office set-up (up to 800 PLN).
- Corporate parties & events
- CSR initiatives
- Nursery and kindergarten discounts
- Language classes
- Financial support with trainings and education
- Social fund
- Flexible working hours
- Free parking
If your CV meets our criteria, you should expect the following steps in the recruitment process:
- Online behavioural test.
- Telephone screen.
- Zoom interview with the hiring manager.
We are looking to hire as soon as possible so don’t wait and apply now!
You'll achieve more when you join HSBC.
We thank all interested candidates for their applications. We reserve the right to contact only selected candidates.
In case you would like to resign from participation in recruitment process or withdraw previously sent to us application, please email us at: krakow.recruitment@hsbc.com