Job Advert Details
Some careers shine brighter than others.
If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
Your career opportunity
Third Party Management (TPM) is the process of identification, assessment, remediation and ongoing management of the risk HSBC is exposed to when buying goods or services from a third party. This is an essential part of our business because it:
- Ensures we comply to our regulatory obligations.
- Protects HSBC’s brand, values and reputation.
- Enables us to meet our business needs and support critical business services.
- Reduces the risk of doing business with third parties.
- Supports our policies and provides a consistent approach across the bank.
We are building a Delivery Hub within Global Operations, to service HSBC and ensure that all activities required to fulfil our TPM obligations are completed in a standardised, accurate, timely and compliant manner. The purpose of this role is to provide quality checking across key activities within the Hub, including control tasks and risk assessments, ensuring that all activities are in line with third party management frameworks and standards.
What you’ll do
- Be responsible for reviewing risk related responses received for Third Party Engagements and ensuring that responses meet the standards of HSBC (these are pre-defined).
- Perform independent quality assurance on control tasks to ensure they have been assessed accurately.
- Perform a detailed review of the Residual Risk Questionnaires received from external third parties, reviewing responses and evidence against defined quality standards, coordinating remediation activity between third party, TPEM, Case Advisor and other internal parties.
- Perform independent quality assurance on Control tasks that have been completed by the TPEM or Case Advisor to ensure they have been completed to the required TPM and category standards.
- Build an understanding of the engagement, the business and the risks associated to engagement categories
- Working with Stakeholders to communicate the feedback and provide clear guidance on how to remediate
- Identifying consistent areas of failure and supporting the solution of continuous improvement to improve right-first-time measures. Maintain transparent communication channels with all relevant stakeholders.
- Promptly respond to requests from stakeholders in relation to risk management actions, tasks and quality of outputs. Escalate any issues in a timely manner to your Team Lead or Subject Matter expert.
What you need to have to succeed in this role
- Quality assurance or audit experience, ideally within the context of third party or risk management.
- A good understanding and experience of the Global Businesses and Global Functions within a Bank. Experience of Centre’s of Excellence or Global Service Centers in the context of large global organizations.
- Third Party Risk Management related operational risk experience with a financial institution or at a regulatory agency or major consulting firm would be desirable.
- Demonstrable examples of teamwork and collaboration with internal and external customers. Excellent communication, coaching and influencing skills with peers, subordinates and suppliers.
- Attention to detail and proactive awareness of internal and external policies.
- A good understanding of the regulatory environment within the region and knowledge of 3rd party risk.
- Excellent written and verbal communication skills and proficient in MS tools
- A good understanding of 1 or more Risk Domains is desirable (providing support and guidance to business functions).
What we offer
- Competitive salary
- Annual performance-based bonus
- Additional bonuses for recognition awards
- Multisport card
- Private medical care
- Life insurance
- One-time reimbursement of home office set-up (up to 800 PLN).
- Corporate parties & events
- CSR initiatives
- Nursery discounts
- Financial support with trainings and education
- Social fund
- Flexible working hours
- Free parking
If your CV meets our criteria, you should expect the following steps in the recruitment process:
- Online behavioural test (for external candidates only)
- Telephone screen (for external candidates only)
- Interview with the hiring manager.
We are looking to hire as soon as possible so don’t wait and apply now!
You'll achieve more when you join HSBC.
We thank all interested candidates for their applications. We reserve the right to contact only selected candidates.
In case you would like to resign from participation in recruitment process or withdraw previously sent to us application, please email us at: krakow.recruitment@hsbc.com