Job Advert Details

Some careers shine brighter than others.
If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Your career opportunity
The Programme and Project Services Analyst either leads the Project Management Office (PMO) of a Project or provides support to a Project Manager, Programme Manager or Programme and Project Services Manager. This role supports the Programme / Project Manager to successfully deliver the project / programme from definition to closure. They will act as a source of guidance, governance and metrics on projects supporting the Project/Programme Manager for strategic decisions. They are responsible for following the HSBC Change Framework, using standard project management tools such as Clarity.

What you’ll do
    • Builds the project team confidence though demonstration of knowledge and experience; takes an active role in contributing ideas to development of the project in line with the requirements and the HSBC Change Framework.  
    • Oversees development of a programme plans and recommends measures to optimise the plan making it more effort, time and cost effective for the portfolio
    • Supports the Programme / Project Manager and Business Stakeholders in defining required scope, quality, cost and effort 
    • Asks questions when they do not understand, takes ownership of problems and escalates when needed (remaining calm, knowing when to escalate, escalates with possible solutions) 
    • Demonstrates working knowledge of Programme / Project Framework, supporting the creation of detailed plans including key activities and milestones
    • Establishes and updates quality procedures, manages internal ad-hoc quality audits, reports quality variance and suggests corrective actions; seeks opportunity to improve quality procedures 
    • Supports the Programme/Project Manager and Business representatives in defining required scope, quality, cost and effort 
    • Works closely with Programme/Project Manager to contribute to establishment and maintenance of the plan, ensures programme/project activities are aligned to the quality process and governance 
    • Tracks progress against the plan, looking ahead and removing roadblocks to delivery; asks questions when they do not understand, takes ownership of problems and timely escalates when needed (remaining calm, knowing when to escalate, escalates where possible with solutions)
    • Manages change requests ensuring impact assessed for scope, time, budget, effort and quality; provides the sustainable value to the organisation by contributing to the efficiency improvement in programme/project 
    • Has good knowledge of risks/ issues/dependencies management techniques.  Supports programme/project manager in identifying new risks/ issues/dependencies; Tracks risks/ issues/dependencies through appropriate tracking tools, involving key stakeholders/members of the programme/project team as appropriate 
    • Maintains accurate financial information for multiple programmes/projects; analyses financial data for single project / programme 
    • Drives creative thinking amongst peers to encourage thinking beyond the immediate operational consideration, prioritises and plans carefully that all deliverables are achieved and approaches are carefully thought, demonstrates a keen interest of bigger picture 

What you need to have to succeed in this role
    • Strong verbal and written communication skills and solid experience in face to face presentation 
    • Strong knowledge of MS Office, Group standard tools (Clarity, Sharepoint, GPDM, etc) 
    • Engaging and influencing with Customers/Stakeholders/Colleagues
    • Problem Solving & Critical Thinking
    • Working in a dynamic environment
    • Take accountability of each task
    • Strong knowledge of HSBC Change Frameworks, methodologies and best practice techniques 
    • Experience of working in a change environment as PMO/PM 

What we offer
    • Competitive salary
    • Annual performance-based bonus
    • Additional bonuses for recognition awards
    • Multisport card
    • Private medical care
    • Life insurance
    • One-time reimbursement of home office set-up (up to 800 PLN).
    • Corporate parties & events
    • CSR initiatives
    • Nursery discounts
    • Financial support with trainings and education
    • Social fund
    • Flexible working hours 
    • Free parking

If your CV meets our criteria, you should expect the following steps in the recruitment process:
    • Online behavioural test (for external candidates only)
    • Telephone screen (for external candidates only)
    • Job interview with the hiring manager

We are looking to hire as soon as possible so don’t wait and apply now!
You'll achieve more when you join HSBC.

We thank all interested candidates for their applications. We reserve the right to contact only selected candidates.

In case you would like to resign from participation in recruitment process or withdraw previously sent to us application, please email us at: krakow.recruitment@hsbc.com 
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