Job description

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Head of Management Reporting, Fin Ops.

Business: Global Finance, Sustainability and Group External Comms

  • This role within Global Finance is responsible for internal management reporting to senior executives.
  • The output of Global Finance is high-profile and is produced in a confidential environment to tight deadlines and with a high degree of accuracy. The various finance teams consist of high calibre, technically strong individuals.
  • The jobholder reports directly into the Head of Financial Operations and is part of the Chief Operating Office function

The role holder is responsible for the Global end to end delivery of:

  • Management reporting and Financial Planning and Analysis for all the key business lines, supporting the Business CFOs and Group Head of Financial Planning and Analysis (FP&A) and their respective teams
  • The role holder will lead a team of c.500 FTEs responsible for end-to-end delivery of Client profitability, forecasting and actual reporting, Costs reporting and Stress Testing.
  • The role requires communication to and engagement from a range of senior stakeholders on comprehensive financial information, including analysis and explanation of key trends and performance, provision of assurance over the completeness and accuracy of the reporting outputs, and insight to enable business decision making.
  • The role holder will lead the Management Information Council, driving innovation, simplification and high quality management information driving both efficiency and analytical quality of reports.
  • The role requires strong understanding of the bank’s business, performance, balance sheet as well as good understanding of planning, forecasting and stress testing requirements. 

Principal responsibilities:

Impact on the Business:

  • End-to-end process ownership of preparation and assurance of all BAU reporting requirements (internal and external) for SP&ST and Business Finance.
  • Management of the Finance Operations teams supporting these activities to produce timely, accurate and complete deliverables (internal and external) and commentary.
  • Accountable for defining the reporting process and ensuring high quality delivery, as well as escalation, incident management, and stakeholder management around reporting.
  • Delivery of commentary and variance analysis, as well as query resolution.
  • Ensure that the outputs are of a high quality and prepared in accordance with internal policies and guidelines.
  • Responsible for the controls over the reporting processes and ensuring that control design is in line with HSBC’s control framework and complies with all requirements (such as SOX).

Typical Targets and Measures:

  • Success of Global Finance function in meeting its core purpose and implementing ongoing change and improvements
  • Teams are of sufficient quality to meet their obligations and deliver the Regulatory requirements within the time limits
  • Achievement of efficiency saves allocated to Finance Operations sub function

Customers / Stakeholders:

  • Support the final sign-off of reporting by accountable stakeholders.
  • Works closely with Data Operations for data issue remediation and the development of new reporting.
  • Works jointly to resolve queries from senior stakeholders and provide insight to enable them to make timely business decision

Typical Targets and Measures:

  • Success of Global Finance function in meeting its core purpose and implementing ongoing change and improvements
  • Effective relationships with all key stakeholders and customers.

Leadership & Teamwork:

  • Leads and inspires the teams, developing a deep pool of reporting expertise, across all disciplines, with a commercial sense of continuous improvement and encouraging curious and transformation mindset
  • Embed workflow tool to develop and monitor key metrics to enable 1) continuous management, and improvement, of efficient processes; and 2) provide facts to key stakeholders as required
  • Adopt new ways of working such as Agile, particularly in respect of change activities, and encourage the adoption of new technology within the reporting teams

Typical Targets and Measures:

  • Appropriate technical and leadership skills are delivered to staff shown in metrics such as learning days etc
  • Control issues are understood and resolved in a timely and sustainable manner
  • Staff engagement surveys utilized to target improvements within the function
  • Continued implementation of globalization and consistency within the function 

Operational Effectiveness & Control:

  • To continually reassess the operational risks inherent in the business, taking account of changing economic or market conditions, legal and regulatory requirements, operating procedures and practices, management restructurings, and the impact of new technology.
  • To implement the Group Compliance Policy by containing compliance risk in conjunction with the relevant compliance department. The term ‘compliance’ embraces all relevant laws, rules and codes with which the business has to comply.

Typical Targets and Measures:

  • Maintenance of a robust control environment within the Finance Operations function
  • Adhering to all relevant compliance procedures, keeping appropriate records and, where appropriate, to address issues raised. 

Observation of Internal Controls:

  • Maintains HSBC internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators.
  • Complies with Global Finance Functional Instruction Manuals, GSM and other applicable HSBC Control standards.
Requirements

KNOWLEDGE

Deep understanding of financial services as an industry and of the accounting/regulatory rules governing the Group.

EXPERIENCE:

  • Senior line management skills in a Finance function or the audit function of a major accounting firm or Bank.
  • Experience in accounting / financial, regulatory or management reporting
  • Understanding of control frameworks and how to implement effective controls in practice
  • Good understanding of banking products and how they impact reporting requirement, and more generically the banking and/or markets business, balance sheet and P&L
  • Extensive experience of leading a global team, preferably operations.
  • Experience of implementing and successfully delivering global organisational change.
  • Demonstrable experience of implementing a strong controls culture within a global organisation.


SKILLS:

  • Ability to deal with and analyse unstructured problems and queries and to question and challenge existing procedures.
  • Excellent communication and interpersonal skills with ability to communicate well with all levels of staff, including senior and/or executive management. This should include evidence of influencing skills, required to ensure that deadlines are met and service standards maintained.
  • Good written and communication skills
  • Ability to develop effective working relationships with stakeholders of different seniority and geographical location
  • Staff management

You’ll achieve more at HSBC

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”

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