Job description

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC Digital Business Services is a pivotal part of the Group, providing essential operational and technical support to our global businesses and helping improve customer service and efficiency. Digital Business Services combines global expertise and technology to help keep us ahead of the competition. 

We are currently seeking a high calibre professional to join our team as a Head of Third Party Management. 

Principal Responsibilities

The Third Party Management (TPM) team delivers services to HSBC’s 1st line Global Business and Functions (GB/GF), and is a role that is based on-shore.   

The role of the Head of TPM is to ensure the bank is protected from the risks of using internal and external third parties by administering the global Third Party Risk framework, establishing and administering local procedures and guidance to support the business and functions to maintain oversight on the execution of third party arrangements as per framework and local procedures. 

The role holder will need to be a subject matter expert in Third Party Management and have in-depth knowledge of the outsourcing guidelines and notices,  in the context of the financial services, with first-hand experience of developing, leading and improving aspects of third party risk management in large, complex organisations. In addition, the proven capability to network, communicate, influence and making strategic change happen pragmatically will be key to success in this role. 

  • Ensure that controls and diligence are in place, e.g. sanctions screening; Information Security Review; Business Continuity; Cybersecurity; Employee vetting and conduct etc
  • Proactively identify process and control weaknesses in any aspect of TPM  and ensure appropriate actions are put in place
  • Provide guidance, direction and leadership to ensure governance over arrangements across the Global Businesses(GB), Global Functions(GF)in the market, ensuring effective and efficiency, in the market governance at the country level via the due diligence platforms and tools
  • Provide GB and GF with clear and accurate MI reports around their arrangements, contracts and performance metrics, proposing effective management on the identified gaps in third party risk / control gaps associated with them from time to time
  • Be accountable for leading or supporting the design, delivery and rollout of global TPM Programme and Service, ensuring consistency between the Regional and Global initiatives
  • Support incidents involving multiple third parties and/or having potential major impact to the bank
  • Ensure compliance with applicable, local and overseas regulation (HKMA regulations) and the bank’s policy, making sure to employ the higher standard of controls
  • Ensure Third Party management process is aligned with the bank’s resilience programme and regulatory expectations
  • Establish and maintain regular COO / CRCO / ERM (Chief Operating Officer/ Chief Risk & Compliance Officer/ Enterprise Risk Management) engagement to continuously monitor the bank’s third party landscape movements, with a focus on arrangements that meet the local regulatory definition of outsourcing
Requirements
  • Experience in risk or control management
  • Subject matter expert and proven track record in managing third party risks
  • Deep understanding of globally leading and local regulatory requirements related
  • Ability to translate global, regional and local priorities to direct local activities
  • Strong stakeholder management and with the ability to influence stakeholders at all levels, e.g. C-suite level
  • Ability to make decisions including when under pressure and adhere to tight deadlines
  • Experience of working in highly regulated and complex international organisation
  • Excellent written and verbal communication skills, ability to present data, policies and procedures in engaging tone to stakeholders
  • Ability to balance multiple competing demands to find the best solutions
  • Innovative and critical thinking
  • High ethical standards

You’ll achieve more when you join HSBC.
www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

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