HSBC Group

Department Profile:

KYC Specialist are responsible for executing client-related service events throughout the lifecycle of the client's relationship with HSBC. In addition, responsible for FATCA/CRS validation, vendor screening, data quality maintenance, offshore team monitoring (including QC checks), etc.  Key duties of CDD: ongoing client information maintenance, reviews and updates, and exit of clients.

Role Purpose:

In performing CDD role, specialists ensuring with RMs that the client relationship is continuing, in advance.

Conducting ongoing reviews to protect the Bank from relationships with clients outside of their reputational and financial crime risk profiles and to ensure that HSBC does not maintain relationships with clients that are at unacceptable reputational or financial crime risk provide value to the bank.

When requesting customer information necessary for business, As are required to properly explain the reason for the request to the customer, confirm the suitability of the information obtained, and use it efficiently and appropriately. Part of this role is ownership of all dates pertaining to the entire client lifecycle, including documentation.

Governance and risk oversight are part of an integrated role.

Principal Accountabilities:

Effective and efficient client on-boarding

The role requires:

• Work closely with peers and relationship managers to ensure a smooth and rapidity CDD review for clients.
• Work closely with client managers/KYC team in other countries to effectively manage and coordinate CDD-related information for clients across multiple jurisdictions.
• Ensure that all CDD parties (including financial crimes compliance) receive quality information, make decisions where appropriate, and expedite tasks without backtracking.
• Respond to questions, explain the reasons for specific requirements, respond promptly to delays and escalations, and provide regular status communication.
• Rapidly generate accurate CDD profiles (including screening, HRR, exceptional filings, RSS, etc.) based on information obtained from clients and approved sources.
• Be accountable for all steps of customer management regarding ongoing CDD (periodic review, trigger event review, etc.), the time it takes to complete the review, and ensure that all clients reviewed are an acceptable risk for the bank.

Key points for periodic reviews and trigger event reviews;

Updating customer information is important to ensure that HSBC is aware of changes in customer circumstances that may affect the ability to continue to do business.

As need respond effectively to these changes:

• Changes in the nature of the client’s business activities and ownership over time
• Specific actions by the client (include trigger event notifications
• Changes in the regulatory environment
• Changes in internal policies
• Account closure, exit business relationship, etc.
• Other reasons.

• Basic understanding of AML/KYC regulatory requirements
• Basic understanding of legal structures of various client types including financial institutions, corporate organizations, funds, SPVs etc.
• Planning and organizing skills
• Communication and service skills with clients
• With positive mindset, can-do attitude and ability to work under pressure,
• Proficiency in using MS Office software is essential, particularly MS excel, PowerPoint and Word
• Good abilities in use of internet search engines
• Fluent in English (written and spoken) and Japanese