HSBC Group

Our purpose – Opening up a world of opportunity – explains why we exist. Here at HSBC we use our unique expertise, capabilities, breadth and perspectives to open up new kinds of opportunity for our more than 40 million customers. We’re bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.

HSBC HR is committed to supporting the bank as a high performing organization where people thrive. We achieve this by supporting growth, delivering an outstanding people experience and through the continuous improvement of our HR policy, governance and people risk management. Our specialist teams work together and with the Global Businesses, Functions and HOST, to help HSBC achieve its business goals.

As our Manager, HR Advisory you will:

• Relationship manage and coordinate support for enquiries that touch multiple areas of HR, this may involve coordinating multiple HR specialists to resolve complex people issues
• Support complex interpretation of policy and procedures and provide oversight of some complex events which need higher touch handling (e.g. redundancy programme) working with the HR Business Partner, HR Consultants and Specialist teams where required
• Support the Change journey for People managers around a broad range of HR Processes
• Give support and encourage customer adoption of HR Systems and tools
• Complete low and medium risk investigations, as needed
• Support understanding of how HR products and services are received to continuously improve the overall workforce experience by using case and knowledge management tools to identify trends in the questions and challenges colleagues have. Identify improvements to make HR services and products (and the supporting policies and processes) even better for the workforce based on data from case and knowledge management tools
• Provide the appropriate level of support for Senior Executives (Managing Directors+) providing end to end coordination and quality assurance of queries and transaction resolution
• Use data to identify trends to provide support and guidance for colleagues in order to be successful in their career journey
• Be proficient in both written and verbal communication and an effective facilitator for team meetings, townhalls, and Employee Resource Group events - both virtually and in person

For this role, HSBC targets a pay range between $78,700.00 and $110,000.00

The final fixed pay offer will depend on the candidate and a number of variables, including but not limited to, role responsibilities, skill set, depth of experience and education, licensing/certification requirements, internal relativity, and specific work location.

At HSBC, our overall goal is to provide a competitive Total Reward Package, with an appropriate mix of fixed pay, and variable pay, as part of an employee’s overall total compensation and benefits. Variable pay generally takes the form of discretionary, annual awards (sometimes referred to as a “bonus”). Additionally, HSBC offers a wide range of competitive and flexible benefits designed to help you improve your health and well-being, finances, and lifestyle.

You´ll likely have the following qualifications to succeed in this role:

• Practical experience gained in one or more of HR Generalist/Business Partner roles, Employee Relations, Performance & Reward, or Learning & Talent Development.  This may have been gained in an HR role or from managing a team of people
• Ability to understand complex situations, provide clear guidance and, where necessary, challenge to others
• Accurate and detail conscious, able to quickly spot errors in data and gaps in information, confidently seeking clarification and explanation. A proactive self-starter with a “can-do”, customer focused approach who can learn quickly from experience
• An understanding of the business environment (within HSBC and/or the industry) to ensure that advice & guidance aligns with business aims & goals
• Proficient in Microsoft Office applications and demonstrates an innovative and proactive approach to building new and advanced MI and reporting analytics
• Bachelor’s degree or equivalent at minimum; graduate degree a plus
• Ability to commit to hybrid schedule approx. 3 days per week in office

In compliance with applicable laws, HSBC is committed to employing only those who are authorized to work in the U.S. Applicants must be legally authorized to work in the U.S. as HSBC will not engage in immigration sponsorship for this position.

As an HSBC employee, you will have access to tailored professional development opportunities to ensure you have the right skills for today and tomorrow. We offer a competitive pay and benefits package including a robust Wellness Hub, all in a welcoming, diverse and inclusive work environment. You will be empowered to drive HSBC’s engagement with the communities we serve through an industry-leading volunteerism policy, a generous matching gift program, and a comprehensive program of immersive Sustainability and Climate Change Initiatives. You’ll want to join our Employee Resource Groups as they play a central part in life at HSBC, including the development of our employees and networking inside and outside of HSBC. We value difference. We succeed together. We take responsibility. We get it done. And we want you to help us build the bank of the future!

All qualified applicants will receive consideration for employment without regard to age, ancestry, color, race, national origin, ethnicity, disability or medical condition, genetic information, military or veteran service, religion, creed, sex, gender, pregnancy, childbirth, caregiver status, marital status, citizenship or immigration status, sexual orientation, gender identity or expression or any other trait protected by applicable law.