Job description
A Career with Hang Seng Bank
Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.
Department: Liabilities & FX, Wealth and Personal Banking
We are currently seeking a high caliber professional to join our department as Liabilities and FX Manager.
Principal responsibilities:
- Lead and drive retail deposits growth activities, driving customers’ preference and active customer base of Hang Seng everyday banking services
- Develop customer intelligence and insights and formulate insight-based actions to grow digital usage and transaction migration
- Collaborate with various stakeholders to implement activities to enhance both internal and external customers experience on retail deposits business and fee revenue
- Keep abreast of latest market environment, regularly benchmark with market players to ensure our deposits services competitiveness and actively explore new business opportunities
- Monitor and manage products costs and control, ensure relevant control measures are in place to minimize the risk exposure of the Bank as well as meeting all the internal standard, compliance, policies and regulation
- Prepare relevant strategy papers, business proposals and reports for presentation to senior management
Requirements
- University Degree in Finance or other relevant disciplines/qualifications
- Minimum 5 years experience in managing retail banking products
- Results oriented with proven track record of driving business growth
- Strong analytical reasoning and problem solving capabilities
- Able to navigate conflicting priorities, great team player
- Proficiency in both English and Chinese
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