Job Advert Details
Some Careers Grow Faster Than Others.
If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further
We are currently seeking a high caliber professional to join our team as a Mobile Sales Officer - Loans
Role Purpose
The jobholder is responsible for the achievement of the sales objectives of the Mobile Sales Force (MSF) team he is a part of through a consistent achievement of his individual sales goals. The jobholder is accountable for contributing to the business growth in and around MSF. The jobholder is the primary customer-facing touch point at client calls and is responsible for quality interaction and quality sale.
Principal Accountabilities:
Impact on the Business
- By meeting the individual monthly and quarterly goals
- By aggressively converting leads to quality sales
- By preparing timely, complete, and accurate reporting of sales activities and customer contact in CRMS and any sales MIS required
Customers / Stakeholders
- By proactively planning, prioritising and implementing sales activities.
- By being highly committed to the delivery of outstanding customer service and enhancing customer loyalty and satisfaction anchored on sales activities, robust sales quality and superior customer service.
- By ensuring leads are quickly acted upon within the agreed service turnaround time and that each customer interaction is a quality one.
Operational Effectiveness & Control
- By ensuring the business meets all compliance/audit and quality standards.
- By adhering to all Legal and Compliance guidelines in line with customer handling.
- Manage operational risk, including its identification, assessment, mitigation and control, loss identification and reporting.
- Maintains HSBC internal control standards, including the timely implementation of internal and external audit points together with any issues raised by external regulators.
Leadership & Teamwork
- Maintain harmonious working relations with peers, line manager and customers.
- Establish remarkable relationships with all internal customers and other departments to retain a healthy working environment.
- Be dependable by doing the right thing and adjust to change, new ideas and culture.
Qualifications
Experience, Skills and Qualifications
- Minimum of Bachelor’s Degree/College Graduate – open for undergraduates with a minimum of 2 years loans experience
- Basic knowledge of Microsoft Office tools
- Has adequate knowledge in banking loans and other related products.
- Must be flexible in doing both various Sales callouts and sales-focused field work / company visit / booth-handling.
You’ll achieve more when you join HSBC.
www.hsbc.com/careers
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working, and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Issued by Hong Kong and Shanghai Banking Corporation Limited Philippines