Job description
Office Manager, Banking (ID:0000LPSL)
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This role is highly valuable for the day-to-day running of CIB Banking business in Qatar. Previously, the role supported the legacy CMB business and reported to the Head CMB. While the role holder will continue to report to the Head IMM in a PA capacity, the role will provide business administration support to IMM, GNB, GC and ICG segments in the future and help with any wider CIB-related activities that are delegated to any of these segments by the CEO and Head of Banking Qatar.
The role holder will be responsible for the below tasks:
Duties & Responsibilities:
• Coordination of information requests from various offices such as CEO, HoB Qatar or Regional, Global teams which require collation of inputs from multiple individuals and teams within Banking
• Preparation of information packs based on self-download of Management Information from Omnia and other sources to support various client management activities such as pipeline review, growth initiatives, returns planning etc.
• Coordination or preparation of meeting packs for regular or one-off business reviews
• Business Continuity for Banking: Coordinate Banking’s Business Continuity Plan (BCP) with the CIB Business Management team to ensure it remains up-to-date and fit-for-purpose
• Corporate Social Responsibility Lead: Lead Corporate Sustainability in country engagements and events and promote Corporate Sustainability platform for team building activities and maintaining high level of participation by staff
• Logistics:
o Aid / coordinate in areas of IT service requests and troubleshooting and new systems e.g. Omina, Fusion
o Ensure up to date stock of stationery is maintained
o Take over certificate for RMs
• Coordination of itineraries for Banking-related visitors from HSBC Group
• Onboarding: Assisting in the onboarding of new joiners to the department by arranging for access to various systems, requesting for bank access card, business cards etc.
• Maintain ongoing people initiatives (Monthly Recognition event - team’s birthdays, milestone anniversary etc)
• Organizing / Planning of events within the department and external if needed
• Build long sustainable relationship with local and regional PAs / Business Administrators and other colleagues to improve information flow
• Ensure Head IMM diary / calendar is up to date
• Recording minutes and follow-ups related to meetings and other areas as requested by Head IMM Qatar
• Coordinate travel related arrangements (book flights, hotel and transportation, organize meetings)
Requirements
Experience & Qualifications:
• University graduate in related discipline
• Minimum 5 years of banking experience
• Fluency in English (knowledge of Arabic will be advantageous)
• Strong communication, interpersonal and analytical skill
• Team player and adaptable
• Strong stakeholder management
For further details and application information please visit our careers site, searching under reference number.
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Issued by The Hong Kong and Shanghai Banking Corporation Limited