Job description

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Payments Infra Business Analyst

Principal responsibilities

The Business Analyst role is accountable for successful delivery of the projects and ensuring benefits realisation and will hold the following :

Review of global and regional Functional Change Requests to assess validity and feasibility in line with current user requirements:

  • SME for global requirements, assessing applicability to current user requirements.
  • Advisor to initiators of regional Change Requests assessing applicability in line with current user requirements.
  • Ensure consistency with global payment processing workflow as far as possible, driving out local changes unless driven by pressing Business, regulatory or compliance needs.
  • Ensure no delivery timescales are missed and costs are equal to or lower than forecast for Functional Requirement Documents and working with the Vendor, Functional Requirement Specification Documents.
  • Maintain rigorous change control standards around requirements documentation.
  • Cost effectiveness based on return on investment, cross region application and reduction from initial cost estimates through intelligent review and cost challenges to IT and Vendor.
  • Organise and run meetings with key regional and technical stakeholders to review user requirements and advise on the appropriate approach to any functional change. 
  • Ensure delivery of global requirements within existing GPI Target Operating Model and strategy.
  • Maintain HSBC internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators.
  • Ensure requirements are correctly matched to the ATP and release pipeline.
  • Accurate tracking of changes to ensure the signed off document is recognized and approved by all stakeholders.
Requirements
  • Possess excellent payments investigations and payments knowledge gained over a number of years working in the High Value and Low Value payments and investigations environment preferably in a multi-regional role.
  • Excellent Stakeholder management across a complex environment – Business Lines, Change Delivery, Service Delivery, Software Delivery.
  • Ability to transition rapidly into role and become effective within a short period.
  • Ability to make sound decisions and drive solutions based on those decisions, with the support of the wider team (IT / Vendor).
  • Ability to form effective relationships and achieve influence at senior levels in the organisation.
  • Excellent Stakeholder Management and collaboration skills and experience working across multiple geographies and different cultures.
  • Proactive and willing to use own initiative to resolve issues in solution-driven environment.
  • Ability to work in a fast-paced environment, with diverse and geographically dispersed teams and be resilient and pragmatic.
  • Experience in UAT activities of a major global project.
  • The role will be based out of Hyderabad or Pune.

You’ll achieve more at HSBC

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”

 

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