Job description

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC is one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realize their ambitions.

Representing the largest global Islamic financial services team of any international bank, HSBC Amanah provides a full suite of innovative Islamic products and services to retail and corporate customers around the world. Complementing HSBC’s comprehensive range of global banking and financing solutions, HSBC Amanah leverages the Group’s international experience and expertise in Islamic finance to best serve the growing demand for this viable alternative to conventional financing in Malaysia.

We are currently seeking an ambitious individual to join our HSBC Amanah team in the role of Primary Banker 1, working together with colleagues to define, manage and achieve divisional business targets.

Principal Responsibilities:

  1. Act as a Branch Ambassador to deliver exceptional customer experience through identifying and fulfilling customer needs at first point of contact
  2. Promote digital channel and Life Sign Technology to New to Bank (NTB) or Existing to Bank (ETB) customers
  3. Generate revenue growth by meeting customer needs for cards, personal loan, balance build and other retail products
  4. Drive referrals for both Advance and Premier customer segments
  5. Utilise customer base to look for opportunities and drive sales
  6. Update customer’s information accurately in the Bank’s system
  7. Ensure Compliance, Audit, SOX and other regulatory requirements are met
Requirements
  1. Minimum SPM qualification with 5 credits
  2. Candidate with at least one (1) year working experience in retail, banking or financial industry would be preferred
  3. Fluent in spoken English and Bahasa Malaysia; Mandarin / Cantonese is an added advantage;
  4. Strong customer handling and problem solving skills
  5. Ability to navigate and use tablet and other digital tools
  6. Fresh graduates are encouraged to apply

Due to the urgent hiring need, candidates with immediate right to work locally and no relocation need will be prioritized.

You’ll achieve more when you join HSBC

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by HSBC Amanah Malaysia Berhad

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