HSBC Group

The role will report to the DBS Transformation Head for LAM & Mexico and will provide the necessary oversight and follow through on the status of regional, entity and Single Line of Business and Functions Change the Bank programme outcomes. The role requires the following skills:

• Strong understanding of HSBC Group structure, values, behaviors, processes, and HBMX business objectives.
• Excellent programme management skills supported an ability to collaborate to solve problems.
• Strong knowledge of the Transformation function – Structure, operational and financial.
• Proven ability in working across multi-disciplinary work environments, including complex interactions with Senior Executives across the Group.
• Strong analytical background and proven ability in analytical rigor; being able to contextualize data into business activities and conclusions.
• Engaged Team Leader, providing vision and clear direction to direct reports, ensuring alignment of deliverables with organizational objectives.

Job Profile:

The Program Management Oversight Lead for LAM & Mexico role supports the DBS Transformation Head and Portfolio Delivery Leads (Single Line of Business and Functions) with oversight of the Change the Bank initiatives, ensuring that projects/programmes follow the Change the Framework mandatory principles and related standards, and that they meet their objectives. The role is expected to engage with a wide spectrum of stakeholders and partners across HSBC.

The Program Management Oversight Lead role is responsible for the following:

Strategic Alignment & Governance

• Responsible of ensuring portfolio alignment to the Bank’s strategy including the ranking of the Portfolio as per the prioritization criteria defined for the enterprise.
• Design and enable a governance framework for decision-making and risk management. Also, builds the engagement strategy across all the entity by ensuring an standardized reporting mechanism and ensuring key messages are clearly articulated and appropriately targeted for the audience.
• Promotes accountability through oversight and consistent reporting across the portfolio.

Data-Driven Decision Making

• Centralizes and standardizes portfolio data, enabling real-time insights into execution, risks and outcomes by tracking Risks, Issues, Assumptions & Dependencies and escalate as required
• Continuously manage the health of the portfolio in coordination with the planning cycles, budget process and execution roadmaps
• Track and report the financial record of the portfolio to ensure all costs are managed as per the business case and the capitalization of them is achieved.
• Increases operational efficiency through the active use of official and globally approved information management tools.

Operational Efficiency & Resource Optimization

• Streamline the Annual Planning processes by providing templates, best practices, and standardized methodologies across portfolio.
• Continious leveraging of data to identify inefficiencies, and drive continuous improvement.
• Tracking of plans, milestones and delivery status to drive the execution of the TRN DBS deliverables, including supporting the budget tracking, resource planning and analysis to prioritise activities and onboarding of resources.

Enhanced Risk Management

• Provides early warning to address potential impacts or deviations in time, budget or objectives within the portfolio. Enhances resilience by enabling agile responses to emerging risks
• Measuring the alignment to the change framework standards across TRN DBS portfoliko and report results in the appropiate governance forums
• Manage, measure and maintain Change Exeution controls associated to portfolio deliverables.
• Support target operating model to ensure that the control environment is sustainably embedded into BAU.

Impact and Outcome Measurement

• Tracks the realization of Objective Key Results (OKRs) related the impact of the transformational CTB initiatives to the Bank’s strategy by ensuring benefits are measurable to evidence success of CTB Investment
• Supports continuous learning and adaptation through robust post-implementation reviews and knowledge-sharing, and resolution of identified issues.

At HSBC, we expect our people to treat each other with dignity and respect, creating an inclusive culture that promotes equal opportunity. Our values define who we are as an organization and what distinguishes us, we value difference, we move forward together, we take responsibility for our actions, we use good judgment, we do the right thing and we make things happen.

At HSBC we are oriented to guarantee gender equality and constant training for our employees as well as the protection of their labor and social rights.

At HSBC we offer our colleagues a greater number of days so that they can fully enjoy their wedding, take care of the new member of the family, or grieve the loss of a family member. Our paid leave package is at the forefront in Mexico, now you have one more reason to be HSBC and proudly live a culture of well-being, balance and care.

We want you to be part of our team! Find out what it's like to work with us.

Functional skills:

• Provide decisive leadership, analyze challenges and guide teams to effective solutions.
• Strong interpersonal, collaboration and communication skills; written and verbal.
• Agile & adaptive, able to navigate uncertinety and evolving priorites by fostering a culture of flexibility and resilence.
• Ability to learn quickly and assimilate learned information into recommendations and strategies quickly.
• Mentor, coach, and develop team members to enhance skills, foster growth, and build a high performing team.
• Must have an expert ability to balance competing/ conflicting goals of various stakeholders, requiring a mature, diplomatic approach and highly developed negotiation, conflict resolution, and influencing skills.
• Finance and Regulatory audit background desirable.

Experience:

• In-depth knowledge of the Bank’s International structure, methodology and financial market best practices, and general regulatory requirements. 
• Understand the rate model for billing to the Lines of Business and Portfolio Management best practices.
• Desirable Annual Budget planning and Governance leadership
• Solid knowledge of the Bank’s Systems and Platforms, and a strong understanding of all processes and procedures in order to identify and recommend solutions to meet the project needs in support of the business.
• Leading teams through transitions, driving adaptability, ensuring rigour of deliverables and smooth implementation.