Job description
Why join us?
- Global UAT is a team within Payments Infra. This team deals with User Acceptance Testing of Tier zero payments Applications. The testing spans across different flows – High Value, Domestic Payments. The team supports System releases across the year and ensure the systems and applications are fit to use for the Operations teams. The team supports various streams like Real Time / Faster Payments, EVPS, GPP Classic & Fusion. The team has various specialized roles covering whole array of test activities, some of which require niche skill set.
The Opportunity:
- The Senior Project Manager, UAT is a key role in the Payments Infra that ensures the impact of the proposed functional and non-functional changes is thoroughly analyzed, right requirements and solutions are documented, validated and verified and end-to-end partner system testing is completed without gaps.
What you’ll do:
The UAT Senior Manager will lead a team of UAT testers and provide functional support and guidance to the team and ensure the efficacy of testing, manage the risks by timely identification of issues and management of the defects. The role also requires the individual to
- Manage UAT direct reports, including leading, coaching, and mentoring testing team members.
- Integrate and embed UAT function into new micro services-based payments infrastructure, which includes defining UAT scope, tools, processes, and flows.
- Functionally own UAT across Cross border Cross Currency (CBCC), Domestic and emerging payments (DOME) and client implementation sub value streams
- Work with Product owners and UAT team members to ensure front to back UAT coverage for all project and programs and provide inputs around requirements, defining acceptance criteria and identify applicable UAT test scenarios.
- Coordinate all cross-application dependencies and downstream impact with IT and business teams to prioritize enhancements and defects into releases.
- Collaborate and provide release status to leadership team and stakeholders.
- Drive automation and efficiency initiatives within the UAT set-up
- Ensure optimal resourcing of UAT test team to conduct regression and functional testing across releases and programs.
- Ensure UAT team is able to meet project timelines and resolve any cross functional issues, dependencies or impediments.
Requirements
What you will need to succeed in the role:
- Knowledge of Payments
- Exposure to Release and test management
- Thorough understanding of SDLC & AGILE frameworks.
- Ability to work effectively with cross-functional teams and manage expectations of multiple stakeholders.
- Concurrent management of activities across multiple teams spread globally across different time zones.
- Excellent Communication (written / verbal) & co-ordination skills
- Assertive, Strong Negotiation / influencing skills
- Keen Eye for detail
- Working Knowledge of tools like QC, Confluence and JIRA
What additional skills will be good to have?
- Project Management skills
- Over 12 years of payments experience
- Strong risk orientation and exposure to Group Compliance, FIM and Risk policies.
You’ll achieve more at HSBC
HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”
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