Job description
Some careers shine brighter than others.
If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
We are currently seeking an experienced professional to join our team in the role of Consultant Specialist.
In this role, you will:
The candidate will work on the GTS IT, collaborating with Product Owners, Transformation team, Program team, Development, and QA teams globally.
• As a Scrum Master, facilitate Agile ceremonies (Daily Stand-ups, Sprint Planning, Reviews, and Retrospectives) for one or more GTS development teams
• Support the Product Owner in maintaining a well-groomed product backlog and help the team understand priorities and scope
• Remove impediments and blockers to ensure smooth delivery of sprints
• Foster a collaborative and self-organizing team environment
• Track and communicate sprint progress, risks, and issues to stakeholders
• Encourage continuous improvement by facilitating retrospectives and implementing action items
• Ensure adherence to Agile best practices and HSBC delivery standards
• Help the team estimate, plan, and deliver user stories within agreed timelines
• Coordinate with other Scrum Masters, Product Owners, and stakeholders for cross-team dependencies
• Maintain relevant metrics (e.g., burndown charts, velocity) to monitor team performance
• Support the team in identifying and mitigating risks early
• Promote transparency and open communication within the team and with stakeholders
• Assist with onboarding new team members and ensuring they understand Agile processes
• Support the team in using tools such as JIRA, Confluence, and Clarity for tracking and reporting
Requirements
To be successful in this role, you should meet the following requirements:
• Bachelor OR Master Degree in a relevant field
• Minimum of 7-10 years of IT industry experience, with at least 4 years as a Scrum Master
• Good understanding of Agile methodologies (Scrum, Kanban) and experience facilitating Agile ceremonies
• Familiarity with Trade workflow (Trade Loan, Guarantees, Documentary credit) and/or Asset Distribution is desirable
• Technical understanding of Java, API, Microservices, or Cloud is a plus
• Experience working with distributed teams across multiple locations
• Strong communication and interpersonal skills
• Ability to resolve conflicts and build consensus
• Experience using Agile tools such as JIRA and Confluence
• Focus on quality, attention to detail, and continuous improvement
• Ability to work independently and as part of a team
• Effectively communicate to business, management, peers and staff with impact, eloquence and authenticity
• Proven focus on quality assurance and a track record of rigorous attention to detail
• A high degree of project responsibility. The ability to own projects and see it through from inception to close
• Experience working with colleagues spread across multiple global locations
• A proven track record of building strong and effective relationship with stakeholders
The successful candidate will also meet the following requirements: (Good to have Requirements)
• Scrum Master certification (CSM, PSM, or equivalent)
• Experience with project management tools (Clarity, MS Project)
• Exposure to Cloud Computing, Microservices, or AI/ML concepts
• Experience in banking or financial services domain
You’ll achieve more when you join HSBC.
www.hsbc.com/careers
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Issued by – HSBC Software Development India