HSBC Group

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. 

We are currently seeking an experienced professional to join our team in the role of Senior Consultant Specialist.

Business: WPB CTO

Principal responsibilities

• Being embedded within the Site Reliability Engineering team to ensure reliability and maintainability of a large scale API management platform located in China (The China Technical/Kong Platform).
• Exposure to the reliability and observability engineering/management of a large scale AWS hosted Kubernetes platform (SHP) in points of presence across HK/UK/US regions.
• Create and maintain monitoring solutions to be used in production monitoring, capacity management, and incident detection and response.
• Participate in the design and engineering of solutions using Infrastructure As Code methods.
• Ensure Operational and compliance activities are undertaken, and remediation actions planned for services.
• Investigate, triage, and troubleshoot production problems and use data to articulate impact with relentless attention to technical details and remediation for avoidance.
• Develop and maintain tools used in investigating production problems.
• Ensure that support documentation (runbooks and knowledge bases) are produced, maintained and improved to scale knowledge and embed best practices into the team.
• Participation in regular on call rotas to ensure we have adequate out of hours cover for the China and other regional platforms.

• Fluency in written and spoken English and be comfortable working in a multi-cultured/global environment.
• Fundamentals-based problem solving skills; Drive decision by function, first principles based mind-set. We are not “title” driven and we value results over process.
• Demonstrate bias-to-action and avoid analysis-paralysis; Drive action to the finish line with high quality and on time.
• You are ego-less when searching for the best ideas; You contribute effectively outside of your specialty; You think about solving problems from the standpoint of best outcome for the team.
• Values autonomy and results over process.
• Systematic problem-solving approach, coupled with excellent communication skills and a sense of ownership and drive.
• Strong fundamentals in distributed systems and networking.
• Ability to debug, optimise code, and automate routine tasks.
• Experience in large scale API Management and API development would be valued.
• Experience programming in at least one of the following languages: Python, Ansible, Go, Ruby, Bash scripting.
• Familiarity with the concepts of quantifying failure and availability in a prescriptive manner using SLOs and SLIs.
• Production experience with managing microservicces infrastructure and K8s/Kubernetes.  Experience with API gateways and Kong is a big plus. Familiarity with Istio / Envoy or other variations of service mesh would also be appreciated.
• Experience in performance analysis and tuning is a plus.

You’ll achieve more when you join HSBC.

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. 

***Issued By HSBC Software Development (GuangDong) Limited***