Job description

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

 HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

 We are currently seeking an experienced professional to join our team in the role of Senior Consultant Specialist 

 In this role, you will:

  • Strong experience of working in an Agile & DevOps environment including expert knowledge of scrum management tools (e.g. Jira)
  • Demonstrable technical leadership and teamwork skills.
  • A successful track record of delivering complex projects and/or programmes, utilising appropriate techniques and tools to ensure and measure success
  • Experience of delivering solutions that align to approved design patterns and security standards
  • Risk management experience monitors, identifies, and develops action plans to remediate risks
  • Experience of operating in a large scale and highly regulated industry (e.g. financial services)
  • Should be willing to work in shifts and be on “On call ROTA”. 
  • Candidate should be able to work independently in Production Support team for Digital/Non Digital Systems.
  • Good knowledge of platform activities, incident, problem management and production support processes of tickets and defect management.  
  • The person should have substantial experience in working for production support in digital systems. 
  • Having prior experience in DevOps environment is an advantage. 
  • This role will also contain automation related tasks and deployment so preferred candidate will be someone who has some basic knowledge on Python , Jenkins and any other automation related skills.  
Requirements

To be successful in this role, you should meet the following requirements:

  • Experience in Java Web services SOAP/REST, JSON
  • Pivotal Cloud Foundry, Mule API Gateway, Docker
  • Cloud Platforms – AWS Cloud
  • Software Production support analyst with willingness to take occasional code fixes
  • Knowledge about CICD Pipeline (Jenkins)
  • Good Scripting language knowledge (like Python)
  • Hands on Version control tool like GIT
  • Automation experience
  • Good Communication skills, Analytical and interpersonal skills.
  • Excellent problem solving skills and attitude.
  • Demonstrate ability to rapidly build relationships with key stakeholders
  • Lead, Mentor, guide and train team members.
  • Good knowledge and working experience in Agile / scrum / Kanban methodologies.
  • Scripting language (Groovy/Python/Shell)
  • We do build tools that may require UI/ web browser development skills which will be a bonus
  • Large scale networking, load balancing, F5/Bluecoat, proxies, managing ssl certs
  • Agile Tooling - Jira, Confluence, Slack
  • Knowledge and hands on work in Splunk and AppDynamics will be a great asset.

In addition to the details listed above, the ideal candidate will: 

  • Be an approachable and supportive team member with a collaborative attitude within a demanding, maturing Agile environment.
  • Be able to communicate effectively – spoken and written – to convey complex technical subject matter clearly, adapting to the audience.
  • Knowledge of HSBC and first direct systems will be a distinct advantage.

You’ll achieve more when you join HSBC.

www.hsbc.com/careers

 HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

 Issued by – HSBC Software Development India