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We are currently seeking an experienced professional to join our team in the role of Senior Consultant Specialist - Power Platform SRE.
Business: CTO Infrastructure
Principal responsibilities
- You will serve as an SRE champion across infrastructure and application improvements.
- Monitor and manage HSBC Power Platform Foundation platform to enable application deployments.
- Monitor Microsoft service health alerts, product update and share with engineering team and business.
- Conduct root cause analysis for underlying issues and incidents that affect systems performance and availability, identifying and resolving errors to minimize re-occurrence.
- Update support and operational documentation as required.
- Monitor Power Platform support request queue, triage and assign to appropriate engineering team.
- Engineering activities to implement patches and support software package provided centrally.
- Input and make recommendations for improvement of our monitoring and incident response.
- Working with both technical and non-technical colleagues and responsible for ensuring business SLI/SLO’s are met and are ever improving.
- Be a recognized and trusted partner for business application owners and other technology teams who seek to make use of Cloud based infrastructure.
- Highlight areas of improvement within our infrastructure design for improve resilience and see these changes through to production with assistance from our feature delivery team.
- Maintain and advance deep technical skills and knowledge, keeping up to date with market trends and competitive insights, and share within the technical community.
- HSBC standards Business contingency standards.
- Deliver in self-contained or team environment.
- Out of hours’ coverage as per roster.
- Perform other duties as assigned or required.
- Support non-functional testing.
- Strong understanding of the Microsoft Power Platform (Power Apps, Power Automate, Power, Data Loss Policies, On-Premises Data Gateways, Environments Management, Storage Management, etc).
- Understanding of Azure Services (e.g. Azure DevOps, Azure Monitor, Azure Health Notification, Azure KeyVault, Application Insight, KQL, vNet, etc.).
- Proficiency in automation and scripting (e.g. PowerShell, C# and Python).
- Experience in dealing with multiple support groups that contribute to a service.
- Understanding of CI/CD best practice – coding, tooling and techniques.
- Experience with incident management and problem solving.
- Experience and demonstrable accomplishments in selecting, designing and implementing automation and compliance frameworks.
- Experience with Azure Application maintenance and support.
- Industry recognized cloud certifications. PL-900/PL-400 and AZ-900.
- Experience in multi-tier application architecture, development, deployment and support.
- Planning and Design.
- Demonstrates high analytical skills, is self-motivated/directed.
- Applies standards consistently across all solutions.
- Demonstrates ability to develop, communicate and educate on standard operating procedures within their given function.
- Demonstrates ability to develop, organize and analyze performance metrics in their given function.
- Risk management effectiveness.
- Personal and Inter-Personal Skills.
- Delivers by possessing productivity, professionalism, customer service attitude, attention to detail and quality; ability to multitask; strong interpersonal skills, strong verbal and written communication skills and adherence to standard operating procedures.
- Demonstrates ability to adapt to a rapidly changing environment and ability to take direction from multiple areas.
- Comfortable in an agile and fast-moving environment.
- Developing Self & Others through Coaching, contributing to Team, continuously learning and sharing knowledge.
- Good English communication skills.
Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.
HSBCLL/GZ*
About HSBC Technology China
We develop, implement and support software and IT services and processes that allow HSBC to remain at the forefront of high-quality banking systems.
You’ll achieve more when you join HSBC.
HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.
Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
***Issued By HSBC Software Development (GuangDong) Limited***