Job description

A Career with Hang Seng Bank 

Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services.  We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages. 

Risk and Compliance

HASE’s Enterprise Risk Management (ERM) is a sub function of the HSBC’s Group Risk. Its purpose is to make sure HASE understands and is in control of its non-financial risk position. Resilience Risk manager provides expert advice covering the risk types of Data, Technology and Cybersecurity, Transaction Processing, Third-Party and Change Execution (amongst others). HASE’s risk managers will also operate within the HSBC regional risk manager community.  The role holder will maintain close working relationships with the wider ERM team, locally, regionally and globally.

The role operates on an entity-wide basis and must work closely with their Resilience Risks (RR) peers, specifically, the ERM Business and Functions aligned roles, to support them by providing RR technical advice and guidance for their consumption and use in delivering their respective relationship management remits.

We are currently seeking a high caliber professional to join our department as Senior Manager, Resilience Risk, Data, Tech. and Cyber Security.

Principal responsibilities

  • Responsible for the review of controls relating to Data, Technology and Cybersecurity risks.
  • Responsible for supporting the Risk Stewards with internal and external events, providing insight and learnings relevant to controls relating to Technology risks.
  • Partner with ERM Business & Functions team and 1LOD to identify, measure, mitigate, monitor and report Data, Technology and Cybersecurity risks.
  • Provides 2LOD oversight of top and emerging risks, ensuring the business can mitigate these timely and effectively.
  • Influence and provide direction to the 1LOD and ERM Business & Functions team to ensure they fulfil own roles and responsibilities and manage resilience risk according to the Group’s frameworks and within stated appetite.
  • Provide technical guidance to support development and completion of ERM and regulatory reporting obligations (e.g. RAS, top & emerging risks, risk profile reporting, RMM, Board reporting where relevant, etc.)
  • Partner with ERM Business & Functions team regarding Implementation of country Internal Audit and ERM recommendations and directions for the improved use of the Risk Framework related to Data, Technology and Cybersecurity risk.
  • Supporting with thematic reviews across to ensure that risk and control environment is commensurate with the scale and nature of operations.
  • Build and maintain relationships with external partners, regulators, industry bodies and others to keep up to date with developments.
  • Support training and capability uplift for the ERM Business & Functions teams to ensure robust understanding of Data, Technology and Cybersecurity risks.
Requirements
  • A university graduate with degree in IT, finance or a related discipline.
  • Minimum 10 years of IT / finance related work experiences.
  • Business and technical knowledge on banking system would be an advantage.
  • Familiarity with the HSBC standards and processes would be useful.
  • Able to work independently, under pressure and proactively.
  • Team lead or line manager experiences would be an advantage.
  • Professional certificate in Technology Risk such as CISA, CISSP would be an advantage.
  • Strong Technology risk expertise including risks, threats, common controls & techniques.
  • Mobile development and delivery experiences is a bonus.
  • Excellent verbal, written and interpersonal communication skills. 
  • Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes.

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