Job description

Some careers open more doors than others.

If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Wealth and Personal Banking (WPB) helps deliver on HSBC’s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our international network and breadth of expertise enable us to support individuals, families, business owners, investors and entrepreneurs. Wealth and Personal Banking has four key business areas responsible for efficiently bringing the best of HSBC to our clients through a broad and relevant suite of wealth and retail banking capabilities: Asset Management, Global Private Banking & Wealth, HSBC Life, Retail Banking & Strategy and COO & Digital Transformation.

We are currently seeking a high calibre professional to join our team as a Senior Manager, Strategy and Growth Initiatives, WPB South and Southeast Asia. 

Principal Responsibilities

Strategy and Strategic Projects

  • Support the of the Director, Strategy and Growth Initiatives WPB South & Southeast Asia to formulate the strategic vision and priorities for WPB South & Southeast Asia, to conduct regular Market reviews, and to drive the formulation and execution of strategic projects for the Region, both regionally or supporting local markets
  • Develop critical analysis to facilitate management decision in the Region or Markets
  • Collaborate with stakeholders in the Region or Markets to drive the implementation of special projects including immediate business problem fixes
  • In collaboration with the Governance and Business Management teams within the South and Southeast Asia Chief of Staff construct, drive, manage and oversee the strategy implementation in WPB South & Southeast Asia markets along with WPB Market teams ensuring that the strategic objectives are met
  • Support group strategy for M&A deals, including the coordination and administrative processes where needed e.g. AdCo or GSM for M&A projects
  • Fulfil ad-hoc individual strategic analysis/requests, as a contribution to larger projects
  • Prepare or coordinate the preparation of strategy related content for HBAP Forums, Investors, Board meetings, and other senior management meetings, often in coordination with other internal teams
  • Develop the ESG strategy for WPB in South Asia, in partnership with the Sustainability function and with Group WPB
  • Prepare regular competitor benchmarking across the Region, including for several key Markets, Segments and Products, to inform management decision-making

Collaboration and partnerships

  • Drive the collaboration agenda within WPB as well as with other LOB’s, across the Region and in coordination with the Markets and the Group
  • Facilitate best practices and collaboration across Proposition (EBS), Acquisition (EBS) and Product and Pricing (MSS)
  • Set up and manage relevant governance to monitor progress and take corrective actions when needed to meet agreed plans
  • Support the deployment of a regional cross-border strategy across origination, activation and customer life cycle management, in close partnership with the Markets and the Group teams; facilitate regional engagement and participate in projects where necessary
  • Support the deployment of customer growth strategy and distribution optimization across the Markets. Facilitate regional engagement and participate in projects where necessary
  • In close partnership with the Markets and the Group Partnerships team, coordinate partnerships strategy and maintain an updated vision of the market landscape, competitive pressure, and partnership opportunities 

Leadership & Teamwork

  • Influence and champion progress vis strong individual leadership
  • Nurture excellent and productive relationships with stakeholders across the WPB community and the wider HBAP community 

Operational Effectiveness & Control

  • Maintains HSBC internal control standards, including timely implementation of internal and external audit points, together with any issues raised by external Regulators
  • Maintaining integrity and fairness towards customers in development of propositional enhancement
  • Understands, follows and demonstrates compliance with all relevant internal and external rules, regulations and procedures that apply to the conduct of the business in which the jobholder is involved, specifically Internal Controls and any Compliance policy including, the Group Compliance Policy
  • Understand the Treating Customers Fairly (TCF) principles, philosophy and how this affects the role
  • Act in a manner that takes account of these principles to ensure fair outcome for customers
Requirements
  • Experience in strategy formulation, execution roadmap design and execution tracking
  • Market experience in relevant business lines i.e. consumer banking, wealth, private banking is preferred
  • A strong sense of team spirit and collaboration
  • Strong analytical and problem solving skills
  • Well developed project management skills
  • Proven track record in working in multi-function projects
  • Experience in stakeholder management at senior level across the HSBC Group or a comparable organization
  • Significant interpersonal skills and ability to navigate and build relationships across different sets of stakeholders
  • Culturally sensitive. Experience with multi-geography teams
  • Result oriented. Robust capability of working under pressure and multi-tasking
  • Digital experience and capabilities will be valued

You’ll achieve more when you join HSBC.
www.hsbc.com/careers

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Issued by The Hongkong and Shanghai Banking Corporation Limited.