HSBC Group

Department Profile:

Payment Services provides the backbone support to the bank business functions primarily for GB, MSS, GPS and GTS.

The role is critical in order to control the operations of Payment Services by ensuring efficient and secure processing and to improve systems efficiency and profitability on an ongoing basis.

Role Purpose:

The job-holder must understand the life-cycle of all transactions of cross border JPY and FCY payments through SWIFT and BOJ Net etc. Failure of one of these systems requires the job-holder to assist Operations management to provide business proper work-around solutions.

Despite high-volume and complexity of transactions, the job-holder must lead local and offshore teams to deliver high quality and error-free services, simultaneously complying with local, offshore regulations.

Proactive management of operations cost through process re-engineering outsourcing or migration as well as implementing adequate controls to mitigate operational risks are key focus of this job.

Principal Accountabilities:

• Ensure operational risk is managed appropriate
• Improve work efficiency and safeguard the bank from potential loss
• Contribute to the profitability of the Bank
• Provide information and recommendations to the management
• Develops staff potential and raise the bar of their skills
• Provide GZC with the necessary information for daily operation
• Improve work efficiency and safeguard the bank from potential loss.
• Maintain HSBC internal control standards, implement and observe Group Compliance Policy and maintain awareness of operational risk and minimize the likelihood of it occurring.

• Familiarity with sufficient knowledge about payment-related and FX-related transactions and their relevant regulations
• Above average knowledge of FXYCS and reporting regulations
• Experience in working with in operations departments of a banking entity industry
• Experience of communication with Japanese local banks
• Can work and deliver under pressure with critical cut-off time
• Has outstanding written and verbal communication skills, including work, influence and negotiate with relevant stakeholders
• Above average interpersonal skills; can work, influence and negotiate with business and other stakeholders
• Driven, results-oriented and good analytical thinking