HSBC Group

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Vice President - Data and Analytics - PROCESS MANAGEMENT.

Principal responsibilities

Role Context

• Possess a niche combination of seasoned analytic experience, commercialization of analytics, in-depth knowledge and extensive exposure to IWPB wealth products and proposition.
• Lead a dedicated team as well as project-manage other analytic resources at country and region level.
• Create an environment where analytics capability is increased to identify and drive increased revenue generation from customer data to support IWPB products and propositions.
• Maintain HSBC internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators.

Role Dimensions

• The role holder is directly accountable for supporting the analytics strategy of Wealth Products and Global Private Banking businesses globally.
• The role holder is responsible for driving key Product and Propositions revenue through Analytics.

• 10+ years’ experience in the Financial Services / Banking sector.
• Regional exposure and previous experience with multi geography team management of Analytics & CRM.
• Degree qualification in a relevant business discipline e.g. Economics, Marketing, Math, Statistics.
• Experience of strategy development, organizational leadership, across specific financial product categories and customer segments.
• Relevant experience in the development of analytical models in a large financial institution or comparable environment, with onshore and offshore management of resources.
• Proven experience leading analytics, CRM and business intelligence organizations in the Financial Services industry.
• Experience of working across senior levels of the organization to drive and influence change
• Solid understanding of Wealth Propositions and Wealth Products for Mass, Mass Affluent, HNW and UHNW segments.
• Experience of creating and leading a large geographically diverse team and ability to work on multiple, complex programs and initiatives simultaneously.  

Skills and Abilities

• Culturally sensitive and understanding of local customer needs.
• Highly numerate and financially literate.
• Highly effective communicator with excellent interpersonal skills.
• High level of energy and enthusiasm.
• Excellent relationship building and senior stakeholder management skills.
• Strong leadership skills coupled with a high and demanding benchmark.
• Able to operate effectively in a complex matrix driven environment.
• Able to influence, engage and lead in a positive, inspiring manner.
• Demonstrated ability in managing a multitude of projects and requests of varying degrees of complexity. 

As a business operating in markets all around the world, we believe diversity brings benefits for our customers, our business and our people. This is why HSBC is committed to being an inclusive employer and encourages applications from all suitably qualified applicants irrespective of background, circumstances, age, disability, gender identity, ethnicity, religion or belief and sexual orientation.

We want everyone to be able to fulfil their potential which is why we provide a range of flexible working arrangements and family friendly policies

We are an equal opportunity employer and are committed to creating a diverse environment.

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

Due to the urgent hiring need, candidates with immediate right to work locally and no relocation need will be prioritised.

You’ll achieve more when you join HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.