Job description
A Career with Hang Seng Bank
Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.
Insurance
Hang Seng Bank was one of Hong Kong's bancassurance pioneers with insurance business footprint started since 1965. Over the years, Hang Seng Bank has been committed to serve its customers by providing full spectrum of insurance products including Life Insurance manufacturing, distribution of General Insurance and Medical products, and MPF business.
Insurance is a fast-growing business and is one of the key drivers of Hang Seng Bank. As a well-established insurance entity, we take care of every need of our customers with an optimized service excellence through the Bank’s retail and commercial network, with a dedicated team of professionals in place.
We are currently seeking a high caliber professional to join our department as WPB Insurance Business Manager.
- Drive insurance channel initiatives to achieve business goals; including tactics to enhance insurance proposition and segmentation strategy to deepen customer penetration
- Devise channel initiatives to drive insurance sales momentum with aligned business focus
- Connect with key business stakeholders through collaboration meetings/ discussions to align business focus and relevant supporting (product/ marketing) tactics
- Perform analytics to identify insurance business potential for targeted customer segment and devise segmentation initiatives to drive cross selling and penetration
- Held responsible to manage and monitor related matters on distributing insurance business through manned channel
- Leverage on Bank platform and customer touch point to maximize insurance awareness
Requirements
- University graduate in business administration, marketing and finance related discipline
- Minimum of 6 years' working experience in insurance industry/ or with exposure to business planning an advantage
- Self-motivated and able to work independently and under pressure
- Strong communication and presentation skill to various stakeholders
- Proficiency in MS Office
- Proficiency in both Chinese and English
- Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes
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